Volunteering - Society of St. Vincent de Paul (Food bank service of Precious Blood Parish)
(2023-01)
- Sort, inspect and organize donated food items to ensure safety and quality.
- Welcome and provide respectful assistance to clients and help them access food and essential supplies
- Maintain a clean, organized and safe environment for clients and staff.
Chinese Teacher - Tzu Chi Academy - Surrey, BC
(2023-01)
- Plan and deliver Mandarin lessons for students of different levels.
- Use a variety of teaching methods to support students' learning needs.
- Create a positive learning environment to encourage students' learning motivation.
- Monitor student progress and provide feedback to help them improve.
- Develop lesson plans, worksheets, tests, projects, assessments, and multimedia teaching materials.
- Communicate progress with parents and school staff as needed.
- Design learning activities that incorporate features of Eastern and Western cultures.
Supervisor - Student Services Dept. - Taipei European School - Taipei, Taiwan
(2007-01 - 2017-12)
- Communicate and provide information and support to parents and students (especially the new comers) to ensure the need of students to be met.
- Answer inquiries and explain about the regulations, policies and procedures regarding assigned student services area, ie online payment system (COS), school meals and transportation advice; deal with problems and complaints; confirm/clarify cafeteria arrangements as is required with students and school staff.
- Monitor and manage the performance of the part-time staff
- Coordinate with other departments to maintain and develop a smooth operation system
- Provide monthly financial reports for the line manager and accounting department for auditing purposes.
Sales Manager of Catering Department - Sherwood Hotel Taipei - Taipei, Taiwan
(2003-01 - 2006-12)
- Design yearly business packages to be promoted throughout banquet venues.
- Prepare function orders for operation department to set up rooms and serviced guests for outside catering, conventions, weddings, theme parties, cocktail reception and seminars for groups of 10 to 200 people
- Coordinate with kitchen staff to create banquet menus according to customer's budget and preference
- Work with local vendors and suppliers to develop seasonal promotional products
- Set up strategies to reach the budget assigned and to expand the market share
- Liaison with operational team to cater to the satisfied service to customers
Sales Associate Supervisor - Shifeon Enterprise Ltd - Downtown Vancouver
(2000-01 - 2002-12)
- Greet customers, access their skincare needs, and provide personalized product recommendations. Explain product benefits, ingredients, and usage instructions in a friendly manner.
- Achieve sales targets through upselling and cross-selling techniques.
- Process transactions accurately using the store's POS system and prepare daily sales statement for line manager
- Participate in training sessions to improve product knowledge and sales skills.
Bank Clerk - International Commercial Bank of Cathay - Downtown Vancouver
(1996-01 - 2000-12)
- Serve bank clients by completing transactions of term deposit/foreign exchange/deposits and withdrawals/ checks clearances
- Telephone and correspond to clearing bank business liaison
- Answer inquiries and complaints from customers
- Notify customers when account discrepancies or unusual transactions occur
