Aaron Bholanauth

Computer Science student at the University of Toronto with hands-on experience in IT support, desktop troubleshooting, Windows system administration, and hardware diagnostics. Skilled in resolving hardware/software issues, system optimization, malware removal, and user support in fast-paced environments. Familiar with networking fundamentals, security practices, and technical documentation. Strong communicator with experience supporting users and delivering technical solutions efficiently.

IT Support Technician (Freelance) - Self-Employed - Brampton, ON

(2020-09)

• Provided technical support for 10+ systems, resolving Windows OS, hardware, software, and driver issues.
• Diagnosed and resolved performance issues including system crashes, slow boot times, and application failures.
• Performed malware removal, system cleanup, updates, and preventative maintenance to improve stability.
• Installed and configured hardware upgrades including RAM, SSDs, and peripheral devices.
• Explained technical issues and solutions clearly to non-technical users.

Porter / Event Support - Toronto Congress Centre - Toronto, ON

(2025-05)

• Supported setup and teardown of large-scale events under strict deadlines in high-pressure environments.
• Coordinated placement of equipment, staging, and technical setups with operations teams.
• Assisted guests and resolved on-site operational issues to ensure smooth event flow.
• Maintained safety standards and organized event spaces for client readiness.

Technology Lead - Turner Fenton Engineering Club - Brampton, ON

(2024-09 - 2025-06)

• Led workshops in Python, Tinkercad, and 3D design for student groups.
• Developed structured learning sessions to improve technical understanding and engagement.
• Mentored peers in programming fundamentals and digital tools.

Event Support Staff - Peter & Paul's - Woodbridge, ON

(2023-07 - 2024-11)

• Assisted in setup and teardown of 30+ events including staging and equipment layout.
• Supported operational teams to ensure efficient event execution and client satisfaction.
• Responded to on-site issues to maintain smooth workflow and organization.

B.Sc. - Computer Science, Mathematics, and Statistics - University of Toronto (2025-09)

Ontario Secondary School Diploma - Turner Fenton Secondary School (2022-09 - 2025-06)