Sajjin
IT support and systems-focused professional with hands-on experience in troubleshooting, diagnostics, and technical testing
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About
IT support and systems-focused professional with hands-on experience in troubleshooting, diagnostics, and technical testing. Strong foundation in networking, software systems, and scripting, with a background in development and automation.
Experience
Product Tester / Technical Support - Geek Squad - Langley, BC
(2022-01 - 2023-12)
- Diagnosed and resolved hardware and software issues across consumer devices.
- Performed system testing to ensure functionality and reliability.
- Collaborated with technicians and vendors to resolve complex issues.
- Created SOP documentation for training employees.
- Documented technical findings and improved troubleshooting processes.
Full Stack Developer - Boost Barn Motorsports - Langley, BC
(2019-01 - 2021-12)
- Troubleshot and resolved application bugs and system issues
- Managed integrations between APIs, databases, and services
- Optimized application performance, reducing load times and improving UX
- Monitored performance and optimized system reliability
Shipper / Operations Support - Boost Barn Motorsports - Langley, BC
(2018-01 - 2019-12)
- Managed inventory and logistics in a high-volume environment
- Maintained operational efficiency under tight deadlines
- Supported team workflows and coordination
Education
Bachelor - Computer Science & Network Security - British Columbia Institute of Technology (2023-09 - 2025-04)
Diploma - Computer Information Technology - British Columbia Institute of Technology (2020-01 - 2021-04)
