Abdi Shidow

Hospitality, retail, and warehouse operations professional with experience supporting guest-room readiness, hotel floor logistics, customer transactions, inventory movement, and shipment checks. Uses accurate records, safety practices, and practical problem-solving to keep service and stock workflows moving.

Brings

Ontario health and safety and AODA training, plus a reported 99% transaction accuracy in a high-volume retail role.

Housekeeping / Room Attendant at Sheraton Fallsview (2026-09 – Present)

• Cleaned guest rooms, made beds, and restocked amenities to prepare rooms for guest use.
• Refreshed room presentation through consistent completion of core housekeeping tasks.

Houseman at Old Stone Inn (2026-07 – 2026-09)

• Coordinated linen, amenity, and supply movement between storage, laundry, and guest rooms during tight turnovers.
• Supported room attendants with bed-making, amenity restocking, and room touch-ups during high-occupancy periods.
• Replenished housekeeping carts to keep supplies available for guest-floor operations.
• Maintained corridors, elevators, stairwells, and lobby areas to hotel cleanliness and safety standards.
• Reported maintenance concerns and hazards promptly to support safe guest areas.

Store Associate / General Merchandiser at 27 Elven (2026-04 – 2026-07)

• Replenished shelves and checked pricing and displays to keep merchandise organized and available.
• Processed cash and debit or credit transactions accurately using POS systems.
• Received, unpacked, and priced shipments while maintaining clean, orderly stock areas.

Customer Service & Sales Associate at Carrefour (2024-01 – 2026-03)

• Processed high-volume customer transactions with reported 99% accuracy while resolving service questions.
• Explained product features and helped customers select suitable merchandise.
• Maintained stock and merchandising standards while supporting training for new associates.
• Collaborated with a team of more than 20 associates to support weekly sales targets.

Logistics & Warehouse Support Associate at Kenya Pipeline Company Limited (2022-11 – 2023-05)

• Managed inventory intake and distribution for a high-traffic regional facility.
• Recorded stock movements digitally to support inventory tracking and distribution decisions.
• Inspected outgoing shipments for quality and compliance with health and safety requirements.
• Investigated operational issues and identified practical solutions to keep work moving.

Front Desk & Administrative Assistant at Abyssinia Group Industries (2021-10 – 2022-11)

• Managed visitor check-ins and directed client inquiries through a multi-line phone system.
• Tracked customer orders and staff leave requests in Excel spreadsheets.
• Coordinated executive scheduling and maintained organized digital and paper records.

Store Crew Member at Motor Speed Logistics and Fulfillment Limited (2020-07 – 2021-10)

• Prepared customer orders for dispatch in a fast-paced fulfillment setting.
• Supported inventory audits to help maintain accurate stock levels.
• Coordinated with team members to resolve order and product issues.

Master of Management in Emerging Technologies – University of Niagara Falls (2026-01 – 2026-04)

Bachelor of Arts in International Relations – Mount Kenya University (2024-01 – 2024-12)

Certificate in Computer Literacy – Cruizer Blade (2020-01 – 2020-06)