Karla Bennett

Detail-oriented and reliable Warehouse & Retail Operations Professional with over 8 years of experience across healthcare logistics, warehouse operations, inventory management, and customer service. Experienced in supporting hospital and clinical environments where accuracy, efficiency, and attention to detail are essential. Skilled in order picking and packing, inventory control, stock replenishment, quality inspection, SAP systems, customer service, cash handling, and retail operations.

Proven ability to work effectively in fast-paced environments, prioritize urgent requests, maintain accurate stock levels, and collaborate with colleagues to meet operational requirements. Recognized for a strong work ethic, dependable attendance, adaptability, and a professional approach to both customers and healthcare partners.

Warehouse Orthopaedic Operations Assistant - DePuy Synthes (Johnson & Johnson) - Dublin, Ireland

(2022-03)

• Pick, prepare, and pack hospital surgical orders accurately and efficiently, ensuring products are available to meet clinical and customer requirements.
• Support the preparation and replenishment of orthopaedic loan sets used for surgical procedures.
• Inspect loan sets and associated stock to ensure items are complete, correctly prepared, and meet required quality standards.
• Manage inbound and outbound inventory using SAP, maintaining accurate stock movements and records.
• Process stock efficiently while maintaining a high level of accuracy in a healthcare environment where errors can have significant operational consequences.
• Prioritize urgent hospital requests and work effectively under time pressure to help ensure required surgical products are available when needed.
• Assist with maintaining organized warehouse areas and ensuring stock is stored and handled appropriately.
• Monitor stock levels and replenish inventory as required to support ongoing operational demands.
• Work closely with colleagues and other operational teams to coordinate orders, stock movements, and urgent requirements.
• Follow established company procedures relating to inventory handling, quality, safety, and operational compliance.
• Demonstrate strong attention to detail when checking products, quantities, orders, and stock information.
• Maintain a professional and dependable approach while working in a busy healthcare supply-chain environment.

Retail Assistant / Supervisor - Eason - Dublin, Ireland

(2016 - 2019)

• Provided friendly, professional customer service while assisting customers with product enquiries and purchases.
• Supported daily retail operations and helped ensure the store maintained high standards of presentation and organization.
• Handled cash and processed customer transactions accurately.
• Undertook key-holding responsibilities and supported the smooth operation of the store.
• Assisted with stock management, including receiving, organizing, replenishing, and monitoring merchandise.
• Helped supervise day-to-day activities and supported colleagues during busy trading periods.
• Worked efficiently while managing competing customer service and operational priorities.
• Resolved customer queries professionally and contributed to a positive shopping experience.
• Maintained a clean, organized, and customer-focused retail environment.

Retail Assistant - Harvey Norman - Dublin, Ireland

(2020 - 2022)

• Provided customer service and assisted customers with product enquiries and general store requirements.
• Operated tills and processed customer transactions accurately and efficiently.
• Managed photocentre services and assisted customers with printing and related requirements.
• Supported stock control and general inventory duties.
• Assisted with receiving, organizing, and replenishing merchandise.
• Maintained an organized and professional customer-facing environment.
• Worked effectively as part of a busy retail team while maintaining a high standard of customer service.
• Demonstrated flexibility and reliability when managing changing priorities and high-volume periods.

Junior Certificate & Leaving Certificate - Tallaght Community School