Abinaya Uthayakumar

Strong knowledge and understanding in computer skills, including Word Docs, Microsoft Office, Excel and Outlook.

Being able to clearly and concisely convey information; Attentively listen and understand what people are stating through oral communication.

Excellent writing and typing abilities in incident reports, obtaining yearly reports, highly classified documents, or directing emails. Strong analytical and critical thinking skills.

Excellent training and guidance skills for new employees and security guards.

Develop a passion investigation regarding any issues to analyze and find a solution. Highly ethical based on laws of nature, CSIS Act, humanity and the Canadian Criminal Justice System.

Excellent on time management, ability to complete deadlines before due date as well as multi-task and work under pressure. Great working with diverse team members and enjoy critical feedback.

Security Guard

Queensway Carleton Hospital

January 2023 - Current date

• Allow access entry to staff such as nurses, doctors and personal support workers
• Monitor and prevent any patients from leaving or escaping the hospital 
• Continuous patrol around given area to ensure safety
• Monitored mental health patients and offer customer service 
• Uptain information regarding mental health patient with nurses 
• Rover the premises and allow guards to go on their daily breaks
• Conduct incident reports when a mental health patient is unwell, attempts to escape or violent towards themselves or hospital staff. 

Security Shift lead and Control Officer

UCB1, Residence Inn Hotel

May 2020 - January 2023

• Monitor and record staff signing in and out of shift. Transfer information and data from paper to computer.
• Organize and schedule daily tasks like building patrol and signing guards in and out; Therefore, impose completing other required tasks like discussions with guards/guests, meetings with management and take guest complaints and finding solutions.
• Manage and track bi-weekly payroll of security staff.
• Monitor and manage breaks for staff.
• Assisting nurses, social worker, mental health nurse and hub manager.
• Typing incident reports and forwarding the documents to managers and clients. 
• Keeping a record of guests leaving their room and returning to their room. 
• Monitored psychiatric, criminal and medical guests. Keep record of guests diagnosed with co-vid. 
• Train new guards on roles, duties and responsibilities. 
• Manage and track inventory, supplies and products. 
• Quickly responded to crisis situations when severe mental health and behavior issues arose.
• Provide customer service to all Nunavut residents, patients, and visitors related to any issues with delivery and packages.

Security Guard

Commissionaires Ottawa

May 2018 – June 2020 111 Wellington Street, Parliament hill, Ottawa, ON

• Maintaining daily written logs of shifts and notebook entries
• Escorting and watching over conservators and construction workers
• Responsible for building keys, elevator scanners, and room cards
• Attending to emergency needs both during and after business hours
• Perform security patrol duties by scanning templates around and inside parliament building. 
• Maintain all access control systems while ensuring everyone is wearing appropriate badge, head gear, safety boots and vest to provide accuracy and safety. 
• Adapting to sudden changes in tasks and roles
• Following procedures towards trouble alarms and fire alarms

General Social Science Bachelor of Arts Degree: Completed in 2022

The University of Ottawa, ON

Police Foundations Diploma: Completed in 2019

Algonquin College, Ottawa, ON

Ontario Secondary School Diploma: Completed in 2017

L'amoreaux Collegiate Institute, Toronto, ON