Aboubaker Bakar
Human Relations Agent
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About
A psychology graduate from Bishop's University, I have developed since 2023 at the CIUSSS de l'Estrie-CHUS a psychosocial intervention practice grounded in clinical rigour and human connection. Assessment of situations and living conditions, development of individualized intervention plans, crisis management, mediation, rights advocacy and referral to resources: these competencies allow me to work with diverse clienteles, including youth, adults, seniors, families, and individuals going through periods of great vulnerability. Versatile by training and experience, I am equally comfortable in intensive intervention settings such as hospital environments, mental health, and rehabilitation, as well as in front-line contexts such as GMFs, community organizations, and services for seniors.
Trilingual (FR/EN/AR), I pay particular attention to the language, culture, and life journey of each client, ensuring that these elements are at the heart of every intervention.
Experience
Youth Intervention Agent - CIUSSS de l'Estrie — CHUS
(2023-10 - 2026-05)
- Assessment: Assessment of situations and living conditions of clients in difficulty in a university hospital setting
- Intervention plans: Development and follow-up of individualized intervention plans with the interdisciplinary team
- Crisis management: Management of psychosocial crisis situations: emotional support, de-escalation and post-incident follow-up
- Mediation: Mediation and support between clients, families, educators and institutional partners
- Referral: Referral to community resources and specialized services based on individual needs
- Rights: Advocacy for clients' rights in an inclusive environment respectful of cultural diversity
- Interdisciplinarity: Collaboration with psychiatrists, social workers, psychologists, nurses and CIUSSS teams
Security and Communication Intervention Worker - Tisseur Inc.
(2020 - 2021)
- Assessment of at-risk situations and structured intervention according to established protocols
- Development of skills in crisis communication and management of difficult behaviours
Security Management Intervention Worker - TSA Canada
(2019 - 2020)
- Rigorous application of security protocols with a strong sense of responsibility toward individuals
- Strengthening of methodical work practices and adherence to institutional standards
Sales Representative and Customer Service Advisor - Aliments Amelya / Party Expert
(2018 - 2023)
- Active listening and adaptation to the varied needs of a culturally diverse clientele
- Management of sensitive situations and conflict resolution, with skills transferable to social intervention
Education
Bachelor's Degree - Psychology - Université Bishop's (2021 - 2025)
DEC - Health Sciences - Collège Montmorency (2017 - 2021)