Aditya B

Entrepreneurial operations and retail leader with nine years of hands-on experience running a customer-facing Ottawa business with full P&L; accountability. Managed revenue, labour, purchasing, operating expenses, inventory, suppliers, customer experience and profitability while recruiting, training and leading more than 100 employees. Strong commercial judgment, practical problem solving and a hands-on leadership style, supported by strong Excel and business-systems skills and an engineering-based analytical foundation.

Business Development & Account Management at Spark Sensory AI (2026-03 – Present)

• Develop B2B opportunities and manage client relationships across North America, from prospecting and qualification through proposals and contract-related activities.
• Work with customers and internal teams to understand needs, coordinate priorities, maintain accurate documentation and resolve issues.
• Use CRM and Microsoft 365 tools to manage pipelines, records, communications and ongoing account activities.

General Manager & Principal Owner at Les Moulins La Fayette, Hintonburg (2017-06 – 2026-07)

• Owned and operated a customer-facing Ottawa business for nine years, with complete responsibility for day-to-day operations, financial performance, employees, customers, suppliers and business results.
• Held full P&L; responsibility, managing revenue, labour, operating expenses, purchasing, cash flow and profitability while monitoring business performance and making adjustments as needed.
• Recruited, hired, onboarded, trained and coached more than 100 employees over nine years, including staffing, scheduling, feedback, performance management and day-to-day development.
• Led from the floor and remained closely connected to the customer experience, resolving concerns professionally and making practical decisions during high-volume and unexpected situations.
• Managed purchasing, inventory, ordering, receiving and replenishment; evaluated suppliers and negotiated pricing and commercial terms for ongoing supply relationships.
• Coordinated contractors and maintenance requirements, including defining work requirements, using Statements of Work and negotiating commercial terms for business build-out and operational projects.
• Used Excel and business systems to track labour, expenses, inventory and operating information and to support decisions affecting efficiency and profitability.
• Maintained workplace, food-safety and labour compliance requirements and kept employee and operational records organized.
• Developed and maintained corporate and customer relationships while balancing service quality, operational capacity and commercial objectives.

Project Management Engineering Trainee at WorleyParsons (2009-05 – 2009-08)

• Analysed technical data, maintained project records and prepared reports requiring accuracy and attention to detail.
• Supported project teams in tracking deliverables, documentation and quality-control requirements.

Bachelor of Applied Science in Electrical & Electronics Engineering – University of Ottawa (2008 – 2012)