Ahsan Masum

A smart, conscientious and customer focused shop assistant with extensive experience of selling, stocking and ordering merchandise in a retail and sales operation. Able to converse in a courteous and polite manner. Always paying specific attention to detail, and having a approachable, cheerful and friendly attitude. Currently looking for a suitable shop assistant position in a exciting retail outlet that offers significant opportunities for career progression.

Shop Assistant - Bhai Bhai Livs HB - Sweden, Stockholm, Rinkeby

(2013-01 - 2017-02)

• Make the customer aware of any special offers.
• Make sure that all stock is on display.
• Be aware of what all the customers in the shop are doing, to guard against shoplifting.
• Advising & serving customers.
• Processing payments.
• Assisting customers in order to help them find what they need.
• Ensuring stock levels are well maintained.
• Promoting store cards or special offers.
• Providing customers with information on pricing and product availability.
• Arranging window displays.
• Handling customer complaints or handing customers on to management.

Shop Assistant - Coop Butiker & Stormarknader AB - Siktgatan 11, 16250 Vällingby, Stockholm, Sweden

(2017-03 - 2023-01)

• Be attentive to customers' needs.
• Give information about the features, quality and availability of different products.
• Help customers find products they are looking for in the shop.
• When necessary, be able to give in-depth technical advice about products.
• Handle the payment for any purchases.
• Arrange orders and deliveries of stock for customers.
• Advise the customer of information relating to their purchase, such as its warranty or how to look after it. Make the customer aware of any special offers.
• Make sure that all stock is on display.
• Be aware of what all the customers in the shop are doing, to guard against shoplifting.
• Ensuring stock levels are well maintained.
• Promoting store cards or special offers.
• Providing customers with information on pricing and product availability.

Higher Secondary School Certificate - Tejgaon college and University (2002 - 2006)