Akash Chaudhari
Retail leader with 4+ years in optical and eyewear retail and 2 years in a leadership role
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About
Retail leader with 4+ years in optical and eyewear retail and 2 years in a leadership role, currently Assistant Manager at Specsavers Ironwood. Most of my day is spent on the sales floor, helping customers choose frames and lenses, coaching the team through sales and running the store alongside management. Grew monthly store sales from roughly $10K to $60K by focusing on conversion, customer relationships and a team that knows the product.
Experienced selling EssilorLuxottica brands including Ray-Ban, Oakley, Prada and Versace, plus relief experience covering three other stores. Seeking the Assistant Manager role at Sunglass Hut.
Experience
Assistant Manager at Specsavers Ironwood (2024-10 – Present)
- Work in partnership with store management to run all daily store functions, including selling, coaching, scheduling, inventory, frame stock and appointment flow.
- Grew monthly store sales from roughly $10K to $60K through consultative selling, a focus on conversion and building repeat customer relationships.
- Spend the majority of each shift on the sales floor, leading by example and stepping in with customers to model how to open a sale, recommend and close.
- Train and coach the team on product knowledge, customer engagement, systems and procedures, and track sales and performance trends to spot where the team needs support.
- Set daily targets and keep the team clear on what we are working towards, and hold them to company standards for service and store presentation.
- Handle escalated complaints in person, by phone and by email, resolving most independently, and make sure operational policies and procedures are followed accurately.
Regional Senior Eye Care Consultant, Relief Support at Specsavers (2024-08 – 2026-01)
- Covered peak demand and staffing gaps at Richmond Centre, Grandview and Willowbrook with no ramp-up time, adapting quickly to each store's team, systems and workflow.
- Trained new and existing staff at each store on selling, building larger sales and higher average order values, and running daily store operations.
- Kept sales and service consistent in busy stores during peak periods.
Senior Eye Care Consultant at Specsavers Guildford (2022-04 – 2024-10)
- Worked mostly with patients in a high-volume store, recommending the right eyewear and consistently meeting and exceeding sales targets.
- Handled frame styling, fitting and dispensing, completed and adjusted orders to fit, and managed appointment flow.
- Trained and supported newer staff on the sales floor, sharing product knowledge and how to guide customers through choosing their eyewear.
Eye Care Consultant at Image Optometry (2022-01 – 2022-04)
EssilorLuxottica partner
- Sold Essilor lenses along with EssilorLuxottica frames and sunglasses, including Ray-Ban, Oakley, Burberry, Prada, Versace, Dolce & Gabbana, Armani and Michael Kors.
- Matched customers with fashion and performance styles that suited their needs, and supported dispensing.
Education
Business Administration in Business Administration – British Columbia Institute of Technology (2025)
Graduated – Princess Margaret Secondary (2015 – 2020)