Akpan Manuel
Customer service
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About
I’m a customer service representative with 3 working years experience. I’ve developed impeccable phone manners and an ability to manage disgruntled customers. I am accustomed to working on multiple projects simultaneously and can offer new ideas to help your company grow and surpass all goals and objectives.
Experience
Key Qualifications
● • 3+ years customer service experience with an investment company.
● • Proficient in CRM and Microsoft office (Excel, Word, outlook).
● • Able to function effectively as part of a team and independently.
● • Possess excellent decision making abilities and customer retention skills.
● • Superior problem solving skills with Call Centre and Data entry experience.
● • Innovative, energetic and able to communicate with individuals from all backgrounds.
● • Possess client relationship management and strong organizational skills.
Education
BSc in Microbiology, graduated with a 3.65 gpa, Medicine and surgery MBBS, on going
