Alexe Plamondon

Energetic and personable hospitality, smart serve certified, professional with 5+ years of customer-facing experience across fast-paced retail and service environments. Known for genuine warmth and the ability to elevate every guest interaction. Entrepreneurial mindset backed by a Business Administration diploma that translates directly into upselling, team collaboration, and performance-driven service. Fully bilingual in French and English.

Customer Service Representative - Sam's Mini Mart - Hearst, ON

(2019-01 - 2024-12)

• Delivered fast, friendly service in a high-volume retail environment, consistently building rapport with a loyal regular clientele
• Handled cash transactions, managed product displays, and maintained inventory with accuracy and efficiency
• Built a strong reputation for reliability, warmth, and keeping a clean and welcoming environment under pressure
• Balanced multiple responsibilities simultaneously while maintaining a positive attitude during peak hours

Summer Programs & Services Coordinator - Conseil des Arts de Hearst - Hearst, ON

(2022-06 - 2022-08)

• Designed and organized summer arts programming and promotional materials, driving strong community participation
• Delivered responsive guest service and adapted programming based on participant feedback throughout the season
• Managed event logistics from concept to execution in a fast-moving, community-facing environment

Social Representative & Project Coordinator - Collège Boréal - Hearst, ON

(2020-01 - 2023-12)

• Served as French–English liaison between students and administration, ensuring clear communication and a positive campus experience
• Planned and coordinated student events from concept to completion, managing timelines and stakeholders to deliver on time
• Developed strong interpersonal skills through daily interaction with a diverse bilingual community

Humanitarian Volunteer - Guatemala - Guatemala

• Helped build a home and distribute food, clothing, and toys to families in need, making a direct community impact

Brand Representative - National Women's Show

• Promoted Versailles Academy's esthetics program at a large expo while delivering complimentary hand massages

Diploma - Business Administration - Collège Boréal (2023-06)

Diploma - Medical Esthetician - Versailles Academy (2025-06)