Ali Zaidi

Multi-talented professional with more than 10 years of experience in healthcare equipment support services, installation, commissioning, and maintenance. Extensive knowledge of medical Imaging Equipment planning, site design and preparation, circuit, and electrical drawings, testing and applications. Ability to work effectively with clinical and support staff providing the essential interface between clinicians, technology, and clinical care processes across the continuum of care.

Specialized in design, development, implementation, and optimization of imaging systems to mentor, coach and facilitate change and innovation.

Lakeridge Hospital Oshawa

Medical Physics Service Engineer 2023-Till Date

• Serve as a Subject Matter Expert for Linear Accelerator
• Technical lead for CT scan used for treatment Planning.
• Manage and perform Preventive Maintenance and repair tasks for Oncology Equipment.
• Design and manage PM checklist in CMMS as per manufacturer checklists.
• Manage and perform corrective and therapeutic beam adjustment as per Medical Physicist requirement.
• Manage, set up and maintain the in-house spare parts library for Equipment.
• Develop and implement medical equipment training programs for clinical users training.

Senior Engineer 2021–2023

• Lead procurement and installation of medical equipment across all clinical service lines such as (OR, Emergency, General wards, Radiology)
• Assist in fulfilling department compliance with regulatory requirements, aid hospital with regulatory submissions for securing project approvals and preoccupancy surveys (JCI accreditation and ISO licensing)
• Serve as a Subject Matter Expert for major Diagnostic Imaging Equipment (DIE)
• Technical lead for the infrastructure requirement and installation of IMRIS.
• Manage and perform Preventive Maintenance and repair tasks for Diagnostic Imaging Equipment.
• Design and manage PM checklist in CMMS as per manufacturer checklists.
• Manage and perform technical evaluation of Diagnostic Medical Equipment during RFP and purchase process.
• Manage, setup and maintain the in-house spare parts library for Diagnostic Imaging Equipment
• Develop and implement medical equipment training programs for clinical users training.

• Serve as a Subject Matter Expert for major Diagnostic Imaging Equipment (DIE)
• Manage and perform Preventive Maintenance and repair tasks for Diagnostic Imaging Equipment.
• Design and manage PM checklist in CMMS as per manufacturer checklists.
• Manage and perform technical evaluation of Diagnostic Medical Equipment during RFP and purchase process.
• Manage, setup and maintain the in-house spare parts library for Diagnostic Imaging Equipment
• Develop and implement medical equipment training programs for clinical users training.

Service Engineer 2015– 2016

• Managed and performed installation, PM and Corrective Maintenance of Ultrasound systems of multi-vendors such as GE, Philips, Toshiba, Madison (Samsung)
• Managed and performed FMI and software upgrades as per manufacturer instructions.
• Installed and maintained Portable Ultrasound systems.
• Performed Network configuration of ultrasound machines and maintain network interface with hospital systems (PACS, HIS, RIS).

Field Service Representative 2013-2015

• Performed the installation, testing, calibration and configuration of newly purchased Equipment.
• Managed MDR reports for FDA approvals and compliance.
• Managed and performed Preventative Maintenance, Corrective Maintenance, FMI, software and hardware upgrade Philips product line such as CT and X-Ray, Surgical C-Arm, Ultrasound
• Managed all activities related to customer demonstration that includes corrective and preventative maintenance and or FMI upgradations.
• Managed all PM schedules for Billable Customers.
• Managed service-related issues for more than 100 customers in assigned territory.

Senior Engineer 2006-2012

• Managed, Performed installation, PM, Corrective maintenance of Toshiba Ultrasound Systems.
• Managed after sale service request, system configuration, testing, calibration, clinical demonstration, application adjustment, system optimization and training related to safe handling and cleaning related to a system.
• Assisted cross-functional teams during the installation of radiology systems such as Angiography, CT, Simulator, and X-ray.
• Managed the day-to-day activities, PM scheduling, CM calls, Training of assigned team.
• Provided support to the Sales team during pre-purchase demonstration.
• Managed FMI and upgrade (software, & hardware) as released by Toshiba and also maintained the system record on the company’s internal database.

• In 2011, recovered 8 out of 20 ultrasound units damaged by flood.

Service Engineer 2005-2006

• Managed, Performed installation, PM, Corrective maintenance of Diagnostic Equipment in Clinical laboratory.
• Performed regular sample testing and result accuracy testing of both laboratory and industrial testing lab equipment.
• Planned and managed day to day activities related to system rectification and repair.
• Led the design and implementation of Biohazard Safety cabinets in clinical Pathology testing centers.
• Led the planning and commissioning of industrial testing labs in the textile and government sector.
• Calibrate and test industrial testing equipment.

Sir Syed University of Engineering & Technology, Pakistan 2005

Bachelor of Science in Biomedical Engineering 

University of Toronto

Credential Assessment Reference #X2569969 2016