IT and ontact Centre Expert
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IT and Call Centre Systems, Customer Experience (Inbound/Outbound calls, Emails and chats).
More than 15 years experience in IT (VOIP, Networking, Cloud ad Vmware, Websites, Software and Hardware maintanance and management).
Ability to build a Contact Centre from scratch.
Esxcellent Customer Experience (assisting by Inbound/Outbound calls, chats and Emails).
Trainig and couching.
Master of Science (Computer Science)
Postgraduate Diploma in Scientific Computing.
