Amanpreet Kaur Kular

Over 10 years of software testing and QA experience, exceeding the requirements of a Master's Degree in IT with 8+ years of relevant industry work. Holds a B.Sc. in Computer Science (WES-recognized) and an M.Sc. in Information Technology. Extensive hands-on expertise with Salesforce, Workday, BMC Remedy, and cloud platform integrations.

Skilled in ITIL-aligned testing for service operations and transition, covering incident, change, and problem management modules. Proven leader in QA strategy, defect management, and test planning within complex, unstructured environments. Strong analytical, communication, and collaboration skills with experience in client-facing roles and UAT coordination.

Experienced in Agile environments, adept at managing multiple priorities and delivering quality results under tight deadlines.

Former Assistant

Professor with experience teaching programming languages and mentoring projects.

Senior Consultant / Test Lead at Deloitte (2019-06 – 2025-04)

Led QA efforts for ERP transformation projects, including Workday HCM & Financials implementations for Langara College and York University (Award Cloud), ensuring successful integration, testing, and business process validation.

Directed

Salesforce QA initiatives for enterprise applications at Manulife and Ritchie Bros, focusing on system workflows, Lightning components, and data integrity across modules. Conducted accessibility testing adhering to WCAG 2.0, WCAG 2.2, and AODA standards across web and enterprise platforms. Developed and executed QA strategy encompassing RFP responses, regression test suites, traceability matrices, and UAT coordination using JIRA dashboards, supporting successful ERP and CRM deployments.

Senior QA Engineer at TELUS (2018-01 – 2022-05)

• Executed test cases in the BMC Remedy Application for Incident, Change, Problem, Configuration, and Asset Management, utilizing Self-Serve portals, Postman, SOAP UI, etc., while adhering to strict time constraints. Worked on ITSM environments integrated with Netcool, Spectrum, and cloud-based platforms.
• Served as backup Test Lead for an 8-member team, supporting planning, coordination, and issue resolution.

QA Analyst at Shaw Communications (2017-01 – 2018-12)

• Tested provisioning systems, supported customer migration, logged and tracked defects
• Delivered manual and exploratory testing for web and telecom applications, ensuring defect resolution and stakeholder alignment across sprints.

Assistant Professor at Ramgarhia Girls College (2007-01 – 2013-12)

• Taught programming (C, C++, Java), mentored student projects, organized tech events

M.Sc. in Information Technology – Panjab University (2007)

B.Sc. in Computer Science – Punjabi University (2005)