Team Lead - MISKANAWAH COMMUNITY AGENCY - Calgary, AB
(2024-02)
- Develop and implement work plans that align with program goals and cultural values, focusing on supporting families through individualized home visitation services.
- Facilitate team meetings, training, and professional development opportunities that enhance the team's cultural competency and service delivery skills.
- Work collaboratively with families to identify strengths, set goals, and connect them to culturally relevant community resources.
- Coordinate outreach initiatives to increase awareness of the Home Visitation program and strengthen relationships with community stakeholders.
- Prepare detailed reports, track program metrics, and provide insights to stakeholders to ensure accountability and transparency.
- Supervise, mentor, and support the Home Visitation team.
Supervisor - SIKSIKA FAMILY SERVICES CORPORATION - Strathmore, AB
(2023-06 - 2024-12)
Supervising a group of intake and assessment child interventionist to ensure appropriate application of policy and procedures.
- Design and ensure robust implementation of program management best practices resulting in elevated policy implementation success rates.
- Research, analyze and review case requirements, providing guidance and support to a multi-disciplinary intervention and assessor team.
- Chair regular Scrum-style program review sessions with First Nations, Board of Directors, Children's Services and partner agency stakeholders.
- Present program status reports to core regional leadership and senior management, identifying and actioning opportunities for program delivery improvement.
- Spearhead and lead case conferences and determining appropriate courses of action.
- Oversee document preparation and management, verifying the detailed and accurate collection of child, youth and family information.
- Verify robust compliance to terms of reference, regulations, and established protocols across Safety and Detailed Assessment processes.
- Enhance team capacity building through design and refinement of policy and program training and feedback coaching.
Assessor - SIKSIKA FAMILY SERVICES CORPORATION - Strathmore, AB
(2021-09 - 2023-06)
Managing the application of the Child Youth and Family Enhancement Act to provide services, create case plans, draft legal documents, and conduct investigations, as a Designated First Nations Agency worker.
- Collecting information from individuals and community agencies to assess needs for children, youth, and adult services.
- Identifying relevant resources for First Nations individuals and examining program gaps.
- Processing intake calls and conducted interviews with program applicants.
- Partnering with Calgary Police Services, Alberta Health Services, and city and provincial agencies to design a holistic approach to family support.
- Supporting the wider team in developing approaches to case management and identifying paths to resolve challenges and arrive at optimal solutions.
Generalist - WESTERN CREE TRIBAL COUNCIL CHILD YOUTH & FAMILY ENHANCEMENT AGENCY - Sturgeon Lake, AB
(2019-05 - 2021-08)
Serving the needs of Horse Lake First Nation, Duncan's First Nation, and Sturgeon Lake Cree Nation, a not-for-profit initiative supporting development, self-government, aboriginal rights, and health and social outcomes.
- Conducted client assessment and reviews during service intake process.
- Helped establish rigorous administrative standards and service delivery metrics.
- Worked closely with internal counsel to prepare documentation and reports for the courts and provided testimony when required.
- Managed case records and documentation; completing detailed updates and entries.
- Liaised with referring sources and agencies to discuss clients' case histories.
- Work with families to create broad intervention plans and determine community resources required.
- Attended and participated in team service review and program performance assessment meetings.
Casual Support Worker - GREENVIEW FAMILY AND COMMUNITY SUPPORT SERVICES - Valleyview, AB
(2016-07 - 2019-05)
A municipal district community-based organization supporting families and individuals through aligning resources and intervention strategies to various social, health, and personal needs.
- Designing and launching programming to assist individuals with management of mental and physical challenges within the community.
- Organizing and leading workshops and initiatives to aid clients with overcoming intimate partner violence.
- Structuring services to assist clients with healthcare and personal needs, connecting them with external resources when required to address instances of food and shelter insecurity.
- Serving as a lead point of contact providing support with accessing financial resources and assist with completion of government documentation including applications for CPP, OAS, EI.
