Melina Morrison

Compassionate community services worker with experience supporting individuals with mental health, disability, and aged care needs. Currently completing a Bachelor of Community Services, providing person-centred, trauma-informed care that promotes independence and wellbeing. Skilled in building trust, active listening, and empowering clients to achieve their goals.

Support Worker - Hireup

(2025-01)

• Provided person-centred support to clients with complex needs, including CALD backgrounds.
• Coordinated and updated ISPs and health plans to meet client goals, NDIS requirements, and compliance standards.
• Liaised with families, service providers, and healthcare professionals to ensure coordinated care.
• Maintained accurate client records, reports, and financial documentation with confidentiality.

PCW - Holloway Aged Care Services

(2024-09 - 2025-09)

• Assisted with ADL's, including personal care, mobility, and meals.
• Maintained accurate client records, care plans, and reports in line with Aged Care Standards.
• Used digital systems and apps to document and communicate client information efficiently.
• Coordinated with healthcare teams and families to ensure quality care.
• Monitored client wellbeing and reported changes promptly, ensuring compliance with Aged Care guidelines.

Support Worker - Mable

(2023-01 - 2025-09)

• Supported individuals with ADL's, including personal care, mobility assistance, meals, and community access.
• Maintained accurate client records, care plans, and financial documentation in line with NDIS and organisational requirements.
• Provided person-centred support to clients with high, complex, or diverse needs.
• Monitored and reported changes in client health, behaviour, or condition to relevant staff.

Operations Manager - Alora Wellness

(2019-05 - 2023-01)

• Managed daily operations, staff, and scheduling, ensuring exceptional client experiences.
• Optimised budgets, inventory, and resources to improve efficiency and reduce costs.
• Recruited, trained, and led staff, boosting performance and client satisfaction.
• Analysed metrics and client feedback to drive service improvements and revenue growth.

Diploma of Community Services - Community Services - AUSTRALIAN LEARNING GROUP

CERT III - INDIVIDUAL SUPPORT - Individual Support - AUSTRALIAN LEARNING GROUP

CERT III - INDIVIDUAL SUPPORT - Individual Support - STOTT'S COLLEGE (2021)