Amine Ajjabi

Employee Best Buy Canada Montreal - Best Buy Canada - Montreal

(2020)

IT Support Agent Geeksquad BestBuy - Best Buy - Montreal

(2020 - 2022)

• Repair computer hardware (PCs, laptops, printers) and mobile devices (smartphones, tablets)
• Diagnose hardware and software failures and propose appropriate solutions
• Advise customers on the purchase of computer and mobile equipment
• Sell equipment and accessories according to customer needs
• Install and configure software, operating systems, and peripherals
• Perform updates, data backups, and data restorations
• Provide good after-sales service and respond to customers' technical requests
• Manage hardware inventory and participate in product ordering
• Write repair orders and follow up on service interventions
• Maintain a clean, organized, and safe workspace

Senior Certified Microsoft Advisor BestBuy - Best Buy - Montreal

(2022 - 2023)

Assistant Store Manager Best Buy Mobile - Best Buy Mobile - Montreal

(2023)

Diploma – DEP - IT Support - Institut Teccart Montréal (2019)

High School Diploma - DES - Economics and Management - Tunis (2017)

Internship - Computer Maintenance - Maison OPVAC - Montréal (2019)