Amisha Amisha

Providing telephone and e-mail support for a broad range of customer service who need help in Credit union transfers using established and secure banking procedures.

• Quickly and effectively assess and resolve challenging situations following well-defined guidelines.
• Delivering superior service experience by listening carefully to them and providing information/solutions to their concerns.
• Providing customers with details on their transfer status.
• Troubleshooting technical issues related to online banking and Interac transfer