Anaya Enz Caduco

Motivated and dependable individual with strong customer service, organization, and time-management skills. Able to work efficiently in a fast-paced retail environment while maintaining accuracy and attention to detail. Eager to learn, acquire new skills, and explore new challenges in a workplace where I can contribute and collaborate in a team while maintaining quality of work.

Omni Customer Fulfillment Associate at Walmart (2024-08 – 2026-08)

• Manage and prioritize high volumes of online customer orders while consistently meeting daily deadlines and productivity expectations.
• Handle multiple responsibilities simultaneously, including picking, packing, staging, and dispensing, while maintaining accuracy and attention to detail.
• Complete up to maximum 40 customer orders per day during busy periods while maintaining consistent service and productivity standards.

Administrative Aide IV at Department of Public Works and Highways (2022-04 – 2024-03)

• Provided day-to-day administrative support by organizing, maintaining, and retrieving physical and digital documents.
• Managed comprehensive filing systems, ensuring documents were properly categorized, accessible, and maintained accurately.
• Prepared administrative reports, correspondence, and official meeting minutes for management and internal use.

Customer Service Representative at Kalibo Cable Television Network Inc. (2019-12 – 2022-02)

• Responded to customer inquiries through phone, email, chat and in-person communication in a professional and timely manner.
• Managed customer concerns, service requests, account questions, and billing inquiries while providing appropriate solutions.
• Maintained accurate transaction documentation and customer records to support reliable financial and administrative processes.

Diploma in Management – Douglas College (2024-05 – 2026-08)

Bachelor of Science in Business Administration (Major in Financial Management) – Garcia College of Technology (2015-06 – 2019-03)