Andi Moran
Server
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About
I have been in the industry for over 15 years and have worked just about everywhere, from neighborhood pubs and family-run bistros to fine dining in Toronto and internationally.
I have Forbes Travel Guide Standards training and aim to bring this level of excellence to each opportunity presented to me in this industry I love so much. That said, I am comfortable in all dining and entertaining scenarios, including those that require a more laid back and/or fun approach to service.
I’ve built my career on being reliable, professional, and easy to work with. I know how to read a table, back up my team when things get hectic, and bring the kind of calm, confident presence that guests (and co-workers) appreciate.
I’d love the chance to chat more about what you’re looking for and how I might be a good fit for the team. Thanks for taking the time to read this; hope to hear from you soon.
All the best,
Andi Moran
Experience
Aera - Toronto, ON (April 2024 to Present)
- Utilized advanced interpersonal and communication skills to build rapport with clients, ensuring seamless collaboration and a refined atmosphere for private functions.
- Expertly managed the entire lifecycle of private dining events, from pre-event planning and guest interaction to flawless on-site execution and post-event follow-up.
- Maintained presentation and service standards, especially during complex events with multiple courses and attendees.
- -Oversee and guide guests complete dining and restaurant experience.
- Provide knowledgeable, approachable, efficient, energetic, and thoughtful service at all times.
- Respond to additional guest requirements by inquiring of needs and observing dining process.
- Help guests select food and beverages by suggesting courses, explaining the chef’s specialties, identifying appropriate beverage pairings, and answering food preparation questions.
- Ensure menu knowledge is up to date, and able to describe dishes to guests as their dinner is being served.
- Coordinate seamlessly with our culinary and bar teams, ensuring each dish and drink is presented at its best.
- Confident and correct use of POS system for order entry and payment processing.
- Strictly adhered to Forbes standards of service.
- Assisted in the achievement of the establishment's 5th and final Forbes Travel Guide Star Rating.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods, including daily specials.
- Inquired about guest satisfaction, anticipated additional needs and happily fulfilled requests.
- Successfully served parties of 30+ guests.
- Informed and educated customers on wine and liquor selection.
- Experience in preparation and serving of food and drink independently and in a team environment.
- Helped with maintenance and overall cleanliness in front and back of house.
Education
White Oaks Secondary Highschool
Oakville, ON