2023 - now. Fried chicken master. CA, Toronto
- Handled opening and closing shift duties, and ensured store safety and cleanliness at all points
- Trained new hires on SOPs
- Process and fill customer food orders, and prepare specialty dishes quickly and accurately.
- Operate cash register and credit card machine to process customer payments.
- Answer customer questions about food ingredients, freshness, and availability.
2022 - Dec. Bar Oceansus. TW, Taipei
Bar cook, barback, server
- Cook the exact number of items ordered by each customer, working on several different orders simultaneously.
- Clean food preparation areas, cooking surfaces, and utensils.
- Cook and package batches of food, such as Taiwanese braised dish and chicken satay, which are prepared to order or kept warm until sold.
- Present menus to patrons and answer questions about menu items, making recommendations upon request. • Inform customers of daily specials.
- Serve wine, and bottled or draft beer.
- Stock bar with beer, wine, liquor, and related supplies such as ice, glassware, napkins, or straws.
2021 - 2022. Mews good Taiwan Creative Industries. TW, Taipei
Sales clerk, Product Marketing, Product Photography
- Create social media that provides product information• Create social media that provides product information
- Successfully created a sales environment with optimal buying experience by ensuring that customers were treated with the highest levels of courtesy and professionalism.• Successfully created a sales environment with optimal buying experience by ensuring that customers were treated with the highest levels of courtesy and professionalism.
- Greeted and assisted customers to identify purchasing needs, using additional suggestive selling techniques to upsell products.• Greeted and assisted customers to identify purchasing needs, using additional suggestive selling techniques to upsell products.
- Selected and set up appropriate props, backdrops and lighting• Selected and set up appropriate props, backdrops and lighting
- Created print design projects such as local event posters, brochures, and flyers using Photoshop• Created print design projects such as local event posters, brochures, and flyers using Photoshop
- Used Photoshop to design social media images and infographics• Used Photoshop to design social media images and infographics
2018 - 2020 Dragon hotpot restaurant. AU, Melbourne
Senior waitress
- Given the importance of opening and closing store
- Supervised and coordinated with catering staff to serve up to 60 customers across 30 tables at once
- Memorised entire menu and ingredients, and explained food preparation to customers
- Took and entered orders into a tablet for transmittal to kitchen staff
- Performed cash and credit transactions using a POS system
- Training new waiters on guest service, safety procedures, proper food handling and restaurant protocols
- Be responsible and positive, team player and good communication skill
