Andrea Russo

've been working in customer service for over 15 years. I also owned a business for 6 years, which made me very aware of the reality of entrepreneurs/managers. I'm a person with a strong work ethic, and the smooth running of a business is essential to me. My versatility, curiosity, organizational skills, attention to detail and human approach make me a loyal and efficient employee.

CHALET CASINHA-HOST AIRBNB Communication with the housekeeping team Creation of content for social networks Inventory management Communication with travelers/reservation management

TOUJOURS DIVINE-ASSISTANT ADMINISTRATIVE/RECEPTIONIST Excel data entry and invoice filing Receiving telephone calls, handling inquiries, directing customers to the appropriate service, taking and relaying messages Processing e-mails Drafting internal notes and other documents

CLINIQUE CD MÉDICO-ESTHÉTIQUE-ASSISTANT ADMINISTRATIVE Operational management Supplies and equipment management Treatments protocols Invoice and payment management Staff training and evaluation Professional e-mail/call/calendar management Payroll and bank deposit management

ARTE-BEAUTÉ MÉDICO-ESTHÉTIQUE-RECEPTIONIST Answer e-mails Take calls, schedule appointments with various professionals, greet customers and manage the day's activities Receive orders Respond to messages on social networks

PURE-OWNER AND ESTHETICIAN Providing treatments Employee management Marketing strategies Administrative/accounting tasks

2023-En cours AEC Adjointe administrative-Bureautique (2 courses left), cégep Marie-Victorin

DEP Esthétique, école St-Exupéry 2005-2007

DES, école secondaire Louis-Riel, Montréal (Québec) 1999-2004