Andrew Ou
Award-winning UX Strategist
About
With over a decade of product design experience, I know that the design function goes beyond just creating experiences. It shapes processes, empowers teams, and drives strategic impact across the organization. As a long-time crypto advocate and Shakepay user, I bring proven design experience, strong personal intuition, and entrepreneurial drive—qualities that go beyond experience.
Experience
Design Team Lead - HSBC
Spearheaded the design team for HSBC WealthCompass, a robo-advisory platform, from early concept to launch. Navigated complex business requirements, aligned cross-functional teams, and established processes that didn't exist, including a component-based design system that allowed all teams to work more efficiently.
- Thrived in ambiguity and took ownership of multiple initiatives that shaped a clear path forward
- Enabled team to deliver exceptional end-to-end journeys across web and mobile consistently
- Led WealthCompass to become an award-winning product that generated millions in sales
Design Lead - Multiple fintech and crypto products
Led design across multiple fintech and crypto products.
- Shipped features
- Advised leadership
- Mentored designers
- Made strong positive impact on product, people, and processes
Education
B.Sc. - Interactive Arts + technology (SIAT) - Simon Fraser University (2007-09 - 2013-06)
