Angela McKeen

Driven Paralegal student with a proven track record for excelling in high-pressure environments, skilled in persuasive negotiation, client management, and legal research. Known for boosting client satisfaction and meeting targets. Seeking to apply and develop expertise in document preparation, problem-solving, and file management with strong attention to detail in a dynamic law office environment.

Inside Sales Representative - Bath Fitter - Dartmouth, NS

(2015-09 - 2025-05)

• Continuously improved product knowledge through ongoing education about features, benefits, and applications.
• Collaborated with marketing team on targeted campaigns for lead generation.
• Conducted post-sale follow-up calls or emails to ensure customer satisfaction and gather valuable feedback.

Inside Sales Representative - Admiral Insurance - Halifax, NS

(2013-09 - 2015-08)

• Processed customer orders and contracts to foster continuous satisfaction.
• Conducted post-sale follow-up calls or emails to ensure customer satisfaction and gather valuable feedback.

Outbound Sales Representative - Staples Contact Center - Lower Sackville, NS

(2010-09 - 2013-08)

• Identified potential customers through research and networking.
• Continuously improved product knowledge through training sessions and self-study.
• Maintained a high level of enthusiasm and motivation while consistently striving for excellence in job performance.
• Attended industry events and conferences to expand professional network.

Outside Sales Representative - Nationwide Promotions - Dartmouth, NS

(2006-01 - 2006-12)

• Conducted market analysis to identify trends, opportunities, and threats in industry.
• Tracked client information using CRM software to maintain accurate records.
• Offered after-sales support services such as installation assistance or troubleshooting guidance.
• Established rapport with potential customers through cold-calling techniques or face-to-face meetings.

Inbound/Outbound Sales - ICT Marketing - Lower Sackville, NS

(2003-01 - 2004-01)

• Sanitized high-touch surfaces to protect personnel and customers from viruses and germs.
• Planned and executed strategies to increase business and drive profit growth.
• Delivered exceptional customer service to bolster strong relationships and build positive experiences.
• Identified issues and solutions to eliminate backlog and maximize workflows.

Paralegal Diploma - Eastern College (2027-05) Halifax, NS