Angelica Geronimo

Detail-oriented Medical Office Assistant and Referral Coordinator with 3+ years of hands-on experience in fast-paced clinical environments. Known for maintaining accuracy under pressure, upholding confidentiality, and delivering warm patient-centred service. Bilingual (English/Filipino) with great communication across diverse patient populations.

MEDICAL OFFICE ASSISTANT / REFERRAL COORDINATOR - Hampton Medical Clinic - Edmonton AB

(2025-08)

• Coordinates patient referrals end-to-end — from initial intake through specialist confirmation — using HealthQuest EMR, reducing processing delays
• Schedules and manage a high volume of patient appointments including pap tests and cryotherapy/cryosurgery procedures
• Prepare, fax, and scan clinical documents — referral letters, pharmacy orders, and inter-clinic records — ensuring accurate electronic record-keeping
• Conduct room preparation and clinical setup in compliance with infection prevention and safety protocols
• Serve as a front-line patient contact, providing professional telephone etiquette and culturally sensitive support

MEDICAL OFFICE ASSISTANT / REFERRAL COORDINATOR - Premier Medical Clinic - Edmonton AB

(2022-01 - 2024-08)

• Prioritized urgent referrals and investigate missing or outstanding specialist appointments, following up proactively to prevent care delays
• Maintained ongoing tracking and documentation of referral statuses, recording faxes sent and appointment updates in the scheduling calendar and EMR
• Monitored and maintain clinic supply levels — including medical consumables, office materials, and procedure-specific items — placing orders to prevent stock shortages
• Tracked and organize inventory for exam rooms and clinical areas, ensuring supplies are stocked, properly stored, and readily accessible for physicians and staff
• Coordinated with vendors and suppliers for timely restocking, verifying delivery accuracy and maintaining organized supply records.

CLINICAL INTERN & MEDICAL OFFICE ASSISTANT (CONTRACT) - Surgeon Medical Clinic - St. Albert AB

(2021-06 - 2021-12)

Completed clinical internship and was subsequently offered a 3-month contract role based on performance

• Sorted and routed incoming faxes to the appropriate physician or staff member
• Indexed and categorized incoming patient documents, lab results, and referral letters into the appropriate charts in the EMR system

MEDICAL OFFICE ASSISTANT AND UNIT CLERK PROGRAM - ERP COLLEGE (2021) CALGARY AB

COMPUTER TECHNOLOGY (2014) MANILA, PHILIPPINES