Lino Vadakkethala

Results-driven professional with 17+ years of experience in scheduling, operations, project coordination, and logistics. Experienced in managing technician schedules, coordinating resources, communicating with customers, and supporting daily operations. Strong organizational and multitasking skills with a proven ability to prioritize competing demands while maintaining high service standards and operational efficiency.

Operations Installation Schedule Coordinator - COLONIAL COUNTERTOPS - Burnaby & Abbotsford

(2025-10)

• Coordinated daily operations by scheduling installation crews, assigning technicians, and optimizing workforce utilization to meet project deadlines.
• Managed daily and future work schedules, adjusting assignments to accommodate urgent service requests, changing priorities, and operational requirements.
• Communicated job details, site locations, arrival times, project requirements, and schedule updates with technicians, customers, suppliers, and internal teams.
• Maintained accurate scheduling records, work orders, project documentation, operational reports, and service logs.
• Coordinated labour resources, equipment, and material deliveries to ensure projects were completed safely, efficiently, and on schedule.
• Collaborated with production teams, warehouse staff, suppliers, and multiple branch locations to support project planning and daily operations.
• Resolved scheduling conflicts, resource shortages, and customer concerns while maintaining a high level of customer service.
• Conducted site visits to verify project readiness, assess site conditions, and support successful project execution.
• Reviewed project requirements, drawings, and site conditions to coordinate labour, materials, and installation resources.
• Monitored project progress, tracked milestones, and identified operational issues to maintain schedules and quality standards.
• Promoted a safe work environment by ensuring technicians followed company procedures, wore appropriate PPE, and complied with workplace safety requirements.
• Supported incident reporting, documented operational issues, and assisted with implementing corrective actions to improve safety and efficiency.
• Managed inventory through regular stock audits to ensure material availability and support project schedules.
• Assisted with onboarding new employees by communicating work expectations, schedules, operational procedures, and company standards.
• Demonstrated strong organizational, communication, multitasking, and problem-solving skills while supporting multiple projects in a fast-paced environment.

Customer Service (Sales Order Processing) - NORDIA - Bell (Alliant - Mobility) - Saint John - NB

(2022-11 - 2024-01)

Customer service representative in the client solution department for Bell Alliant & Mobility.

• Confer with customers by telephone to provide information about products or services.
• Cancel accounts or obtain details of complaints.
• Verifying customer address and obtaining the credit check to proceed with the Order.

Operation Supervisor - APEX INTERIOR

(2018-04 - 2020-03)

• Managed end-to-end project execution from planning to handover, ensuring alignment with drawings, specifications, and budgets
• Acted as client point of contact for service and post-handover support
• Handled billing, invoicing, quotations, and overall project costing
• Oversaw procurement, logistics, inventory, and sales order follow-ups
• Scheduled staff, appointed contractors, and negotiated pricing
• Coordinated cross-functional teams to ensure smooth operations
• Managed compliance, approvals, contracts, and health & safety standards

Sales & Operation Executive - SQUARE & CUBE INTERIORS

(2015-05 - 2018-03)

• Executing the projects from the beginning till the Handover as per the approved drawings and specifications
• Delivering Accurate Project planning and reporting including budget status.
• Preparation of entire costing for the Projects.
• Purchasing & Logistic.
• Adapting well to changes, maintaining focus on the project and prioritising key business goals.
• Delivering Project in time.
• Coordinating the operations of different departments and teams to ensure smooth operations.
• Making a complete and accurate list of project key requirements in terms of resources, manpower and budget.
• Managing raw material and product inventory
• Managing the project scope, and budget and escalating issues were necessary to achieve the necessary result.
• Identifying and confirming that suitable funding for each project is available before commencing project activity.

Project Incharge - YAS INTERNATIONAL

(2009-03 - 2015-04)

• Arranged required government Approvals.
• Obtained required certificates.
• Getting the quotation from contractors / Suppliers.
• Price Negotiation.
• Material selection.
• Sample approval-planning of projects.
• Fixed up of Meetings with Engineers for Related Projects.
• Maintained proper records of the projects.

Bachelors - Commerce - Mumbai University (2005)