Anilakumari Gupta

Technical Support Professional with 7 Years of Experience.

Dedicated Support Analyst with 7 years of experience in providing in-depth technical support for the business application users at Tier 2. Proficient in expert troubleshooting, root cause analysis, problem-solving and client communication. Strong expertise in SQL, web server and cloud technology.

Engaged in deployment, migration and technical support of various software applications, including access control and time attendance system, Retail Management POS, Legal CRM Software, and the infringement application of a foreign government. Earned positive acclaim from clients and recognized with awards from employers for outstanding contributions. Committed to continuous improvement and developing expertise in emerging technologies.

I have completed Graduation in Electronics Engineering.