Anisha Lamba

Articulate, process-oriented, and competent professional turning great ideas into viable products that customers adore. Passionate about the unprecedented digital change every business is experiencing as of late. 11 years of techno-functional experience in understanding business and customer needs. Business Analysis & Strategy, Product Management & Engineering, Business Development, and Marketing form the backbone of my career. Keen for a rewarding position as a Product Manager and aspire to build great products and user experiences.

Core Competencies -

• Product Management & Business Analysis
• Critical Thinker and Problem Solver
• Product Disruptor and Ideator
• Product Lifecycle Management and Business Ownership
• Product Education, Research, Launch, and Marketing
• Emerging Technology Savvy
• Competitive Intelligence
• Cross-functional Team Leadership
• Relationship Building and Stakeholder Management
• Customer Experience - products, platforms, and services
• Business Development - Solution Selling and Strategy Analysis

Business Analyst - WorkSafeBC - Vancouver, British Columbia, Canada : April 2023 - Present To develop a prediction engine, ingest the data to make predictions. Work with the project sponsor to develop a governance model for the project, develop and manage a project plan, manage risks and issues, deliver requirements, current and future state process mapping, stakeholder analysis, and impact analysis to help support the development of a Change Management Plan

Business Analyst - TELUS Communications Inc - Vancouver, British Columbia, Canada : Jan 2023-April 2023

As an Intelligent Process Automation enthusiast responsible for supporting the RPA Centre of Excellence (COE) goals of business & operations transformation, design thinking, and end-to-end delivery of agreed robotic processes

ASSISTANT VICE PRESIDENT : Business Analyst - BARCLAYS - Pune City, India : April 2022-December 2022

Partnered with RPA tech. team & operations' key stakeholders to create automated solutions for the mundane banking processes. Identified automation opportunities/ blockers, defined RPA value proposition & re-engineered processes to improve automation potential. Analyzed, strategized & documented complex business processes (AS-IS and TO-BE) for targeted processes. Worked with Business Units to perform value analysis (ROI) for automated processes. Planned delivery roadmaps, managed development, performed live proving & handovers to the RTB team

SENIOR BUSINESS ANALYST - XORIANT SOLUTIONS - Pune City, India : Nov 2019-April 2022

Was an ardent member of the IOT and Data science team, worked with AI scientists to narrow the gap between business and IT. Designed and delivered below client and native products powered by MS Azure IOT platform. Managed a team of 25 offshore and 8 on-site developers

Key Products

• Retail: Automated shelf monitoring with Computer Vision to analyze OOS, OSA, planogram compliance, and void space recognition
• Manufacturing: Fabric defect detection in matrices with Computer Vision to analyze defect rate, frequency, and benchmark quality
• Industrial: Monitor health of pumps, tank level & temperature, remote oil wells, oil tanks, and water pressure
• Transportation: Web app. for temperature setup & alerts use case for refrigerated fleet to help track & maintain desired temperature
• Envision Body: AI/ AR based health mobile app. to view full-body transformation through a real time video feed or still image
• Smart Capture: In-house OCR based document digitization solution to convert unstructured data into structured format

PRODUCT MANAGER - YDX INNOVATION - Vancouver, British Columbia, Canada : Sept 2019-August 2020

As a freelancer, designed an Online Gaming Community. It's a professional network for gamers and esports enthusiasts, literally, a LinkedIn for gamers. Platform for millions of gamers, who want to find friends, improve skills, manage clans, earn money, participate in tournaments, follow news, and shop apparels/ gadgetsJanuary 2015-September 2019

BUSINESS ANALYST - PERSISTENT SYSTEMS - Pune City, India : Dec 2012 - Sept 2019

Worked in various domains: Enterprise Digital Transformation, Robotic Process Automation (RPA), Artificial Intelligence, Machine learning, eCommerce, SAP, Banking-Finance, Life-Sciences, Gaming, and Social Media to understand customer needs and worked closely with platforms

Key Products

• FishingBooker Universal Messaging Platform : Developed a responsive messaging solution integrated in the existing website allowing customers and yacht captains to communicate prior to and after booking trips in a safe way without undermining FishingBooker's ability to participate in transactions
• Robotic Process Automation CoE : As an RPA Process Subject Matter expert was in-charge of grooming the Robotic Operating Team; setting up a center of excellence for BluePrism, Automation Anywhere, and UiPath; creating process definitions & maps for automation, and articulating an effective governance model to assure strategic expectations are met and the growth plan is elaborated.
• SanGenix – Next Generation Sequencing Suite : A web-based data analytics tool hosted on SAP HANA is designed to perform primary, secondary, and tertiary analyses of NGS sequencing data with predefined workflows for genetic variant detection, transcriptome analysis, and DeNovo genome assembly. Worked as a liaison between Biotechnicians, Research Scientists, Principal R&D Heads, and the IT development team for requirement elicitation, preparing user stories, designing whitepapers, and presenting demos to prospects and existing healthcare & life-science clients
• Chat Application Platform: AI-rich Virtual Agent : An in-house AI product working on advanced NLP, NLU & NLG technologies. It provided solutions for customer relationships delivering Next generation customer engagement service across various enterprise verticals. Was engaged with tech. team to document and articulate business ideas to key stakeholders within org. Prepared business decks and demonstrated them to clients and prospects
• Tapped Event Services Mobile Application : Curated & designed a South African mobile app providing infrastructure for temporary or permanent bar set up for major indoor and outdoor spectator events. Tapped wanted to dramatically change the bar experience for both organizers and customers, digitally transforming itself to become a software-driven bar service

SOFTWARE ENGINEER - PERSISTENT SYSTEMS - Pune City, India eMee - Developed an intuitive employee engagement platform for interacting with colleagues encouraging social networking in the workplace to harness the power of collaboration, boosting morale, team spirit, and camaraderie. Primarily was responsible for creating a prototype, designing UI, documenting the requirements, developing various functionalities, content writing, UAT, and support after implementation.

Bachelor of Computer Engineering