Anishka Singh

I'm a management professional with experience in retail; specifically in sales & customer service. I'm diligent, responsible, and hardworking. I'm an independent worker and have experience in all retail operations such as training staff, merchandising, maintaining the cash register, meeting KPIs & company standards, reporting, visual merchandising, and building customer relations.

Ardene (Full-Time) - Sherway Gardens (Dec 2022 – March 2023) 

Role: Third Key Holder 

Responsibilities:

1.  Training of new staff, handling operations, auditing, maintaining cash register, merchandising, and management of the store and the team. 
2. Proving assistance to customers, resolving complaints, and keeping up to date on the stock, sales, offers, prices, and rewards. 
3. Updating signage prices, performing online orders in accordance to Canada post, sending out sales reports, working on the store's monthly planner, performing closing operations, and ensuring safety and cleanliness.

Role: Sales Associate 

Responsibilities:

1. Providing customer assistance by recommending books, and other merchandise. 
2. Storing, organizing, and shelving books and updating the company's website through effective use of web systems. 
3. Cashing out the customers, maintaining sales records, auditing, and reaching sales targets everyday.

Role: Sales & Marketing Coordinator 

Responsibilities:

1. Handled customer inquiries promptly and efficiently, serving as point-of-contact between teams and departments for consistency. 
2. Created Meeting Minutes, CRs, Budgets, and Business documents. Testing software, and providing assistance with the UI and administrative tasks. 
3. Managed daily operations, client relations, IT, data entry, market research, and maintained database.

Post Graduation in Project Management - Georgian College (2022-2023)

Master's Degree in Information Technology - Mumbai University (2020-2022)

Bachelor's Degree in Information Technology - Mumbai University (2017-2020)