Anjitha Koikkara Ouseph
Business Operations Analyst
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About
Passionate about optimizing operations and driving excellence, I am a dedicated professional with a background in technology and customer experience. With a proven track record of leading process improvements, optimizing workflow and enhancing customer satisfaction, I bring a wealth of skills and expertise to every challenge I undertake.
Skills
Data Analytics & Management
Healthcare mangement
Customer Service & Success
Project Management
Marketing analysis
Strategic Planning & Execution
Process Improvement
Team Building & Leadership
Cross-team Collaboration
Training and Development
Relationship Building & Diversity
Proficient in
Microsoft Excel
Power BI
Tableau
SQL
CRM Software
Leadership & Effective Communication
Time Management & Problem Solving
Service Oriented Process Improvement
Business Development & Project Management
Experience
Passionate about optimizing operations and driving excellence, I am a dedicated professional with a background in technology and customer experience. With a proven track record of leading process improvements, optimizing workflow and enhancing customer satisfaction, I bring a wealth of skills and expertise to every challenge I undertake.
Skills
Data Analytics & Management
Healthcare mangement
Customer Service & Success
Project Management
Marketing analysis
Strategic Planning & Execution
Process Improvement
Team Building & Leadership
Cross-team Collaboration
Training and Development
Relationship Building & Diversity
Proficient in
Microsoft Excel
Power BI
Tableau
SQL
CRM Software
Leadership & Effective Communication
Time Management & Problem Solving
Service Oriented Process Improvement
Business Development & Project Management
Education
Conestoga CollegeConestoga College
Postgraduate Degree, Information TechnologyPostgraduate Degree, Information TechnologyMay 2022 - Aug 2023May 2022 - Aug 2023
KMEA Engineering College, Cochin, IndiaKMEA Engineering College, Cochin, India
Bachelor of Engineering - BE, Information TechnologyBachelor of Engineering - BE, Information Technology2012 - 2016
