Sidy Arfang SONKO

IT-specialized analyst with solid experience in business intelligence. Advanced skills in SQL Server, Microsoft Fabric, and ETL, with a strong focus on process optimization and cross-team collaboration. SQL Server database administrator and Power Platform zones administrator.

IT Specialized Analyst - Business Intelligence - Centre Intégré de Santé et de Services Sociaux de la Montérégie-Centre (CISSSMC)

(2025-04)

• SQL Server database administrator
• Power Platform zones administrator (Power BI, Power Apps, Power Automate)
• Extraction, transformation and loading (ETL) of data into the data warehouse
• Supervision and mentoring of interns
• IT support outside of working hours
• Needs analysis: exchanges with management, interviews with employees, review of internal documents

IT Specialized Technician - Business Intelligence - Centre Intégré de Santé et de Services Sociaux de la Montérégie-Centre (CISSSMC)

(2020-02 - 2025-04)

IT Technician - Exchange Administrator - Centre Intégré Universitaire de Santé et de Services Sociaux de l'Ouest-de-l'Île de Montréal (COMTL)

(2018-01 - 2020-02)

• Management of the Outlook console (Microsoft Exchange)
• Troubleshooting and resolving Citrix profile issues
• Email migration (Lotus Notes to Outlook, NSF to PST conversion)

Technical Representative - Utopia Image pour Vidéotron

(2016-09 - 2018-01)

• Training clients on new technologies
• Client assistance and identification using SGA and Clic tools

Web Programmer (Internship) - AKA Project

(2013-09 - 2013-10)

• Website development using HTML5 and CSS3
• Participation in web design conception

Bachelor's Degree - IT Business Analysis - Université de Montréal

Certificate - Applied Computer Science - Université de Montréal

Certificate - Business Management - HEC Montréal (2024-04 - 2024-04)

Certificate - IT Business Analysis - HEC Montréal (2022-12 - 2022-12)

DEC - Computer Network Management and IP Telephony - Institut Teccart - Montréal (2016-09 - 2016-09)

University Technical Diploma (DUT) - Computer Science - Supinfo - Maroc (2013-06 - 2013-06)