Anmol Kaur

Customer service and sales professional with 3+ years of experience delivering exceptional support in retail, grocery, and showroom environments. Skilled in client consultation, product recommendations, cash handling, POS systems, and maintaining organized, high-performance store operations. Recognized for strong communication, fast learning, and the ability to build positive customer relationships that drive repeat business.

Showroom Consultant at Bartle Gibson-Courtney (2025-01 – 2026-01)

Assisted customers in selecting plumbing and bath products and delivered personalized consultations in a showroom environment.

• Assisted customers in selecting plumbing and bath products based on style, function, and budget.
• Delivered personalized consultations that increased customer engagement and sales.
• Prepared quotes, sales orders, and product specifications with accuracy and attention to detail.
• Coordinated with suppliers and warehouse teams to ensure timely deliveries and product availability.
• Maintained showroom displays according to design trends and brand standards.
• Built and maintained strong client relationships, leading to repeat business.
• Resolved customer concerns professionally to ensure a positive sales experience.
• Supported administrative tasks including invoicing, scheduling, and CRM updates.

Customer Service Associate at Thrifty Foods (2023-01 – 2024-12)

Processed customer transactions and provided customer service support in a grocery retail environment.

• Processed customer transactions accurately while maintaining friendly, efficient service.
• Handled cash, debit, credit, and refunds following store policies.
• Assisted customers with questions, product information, and issue resolution.
• Maintained a clean, organized checkout area and ensured accurate pricing.
• Collaborated with store teams to keep operations running smoothly.
• Demonstrated reliability by consistently showing up on time and completing tasks.

Assistant Team Lead at Dollarama (2022-08 – 2023-01)

Supervised daily operations and supported team performance in a retail environment.

• Supervised daily operations, delegated tasks, and supported team performance.
• Trained new employees on customer service, cash procedures, and safety standards.
• Handled opening/closing procedures, cash counts, and store security.
• Ensured shelves were stocked, priced correctly, and merchandised to company standards.
• Resolved customer concerns to maintain a friendly shopping environment.
• Supported inventory checks and restocking activities.

College Diploma in Fine Art – North Island College (2022-09 – 2024-08)

Bachelor's Degree in Textile Design – National Institute of Fashion Technology (2016-08 – 2022-05)