Samandeep Kaur

Adept at working across departments. Positive Attitude. Acting as a team player. Time Management Abilities. Self-Confidence.

Sales Associate - Home Depot (westbank)

(2025-04)

• Greet guests entering the store
• Answer any customer questions to help them make informed purchasing decisions
• Recommend specific products or services based on the customer's needs
• Direct customers to the merchandise they're looking for
• Process customer payments
• Clean and stock the sales floor and their workspace
• Inform customers of promotions and sales
• Keep up-to-date with knowledge for new and existing products

Dispatcher - Rogue Transportation Services Inc. - Mississauga, ON

(2021-03 - 2025-01)

• Dispatched and routed drivers using TMS
• Handled daily heavy flow of paperwork and cooperated with the accounting departments on invoicing problems
• Recorded and maintained files or records of customer requests other dispatch information
• Experience in data entry
• Hands on experience working in stressful, emergency situations
• Track and update call logs and data in software programs
• Provide reports to upper management
• Experience in MS office, outlook 365
• File and upload paperwork in TMW software

Dispatcher/Customer Service - JoeyCo - Mississauga, ON

(2019-03 - 2022-10)

• Checking total number of routes and arranging drivers accordingly
• Assign routes to the driver and giving information for urgent or early deliveries
• Taking care of customer queries
• Update address in the system according to customer needs
• Making drivers ID's for new driver and provide training

Logistics Coordinator - 3PL LINKS - Vaughan, ON

(2022-08 - 2022-09)

• Executing outbound and inbound transportation in a multi-modal environment
• Optimizating to include consolidation, and best carrier and mode of transportation
• Enhance carrier utilization while maintaining customer requirements for service and on time deliveries
• Develop and coordinate the tactical transportation plans for multiple customer
• Provide timely communications and customer service functions in a multi-modal / carrier & customer environment
• Track and Trace all daily orders entered and update the customer accordingly

Dispatcher/Customer Service - Royal Transportation - Brampton, ON

(2019-01 - 2021-07)

• Outbound coordination to various consignees across the GTA including delivery
• Booking loads on the load link
• Load planning and route Optimization. This will include regular correspondence with customer and end consignees for appointments, while validating expected delivery dates against required transit times
• Communicate daily with Clients, customers and internal team and dispatch, as well as all other business stakeholders in a timely and professional manner at all times
• Handling customer concerns and requests for information in an expeditious and professional manner
• Marketed logistical services to new brokers to bring additional business to the firm
• Perform clerical duties such as filing, preparing mail and data entry
• Custom broker (border clearance) at least 5years
• Making ACE and ACI
• Knowledge of MS word and outlook
• Contact with Drivers regarding POD, Sending to the Customer
• Contacting with the customers if there is any issue with the pickup and delivery
• Make sure driver is on his track for pick and delivery. If there is any delay right way informing to the customer
• Perform other related duties as assigned by management
• Brokerage Experience of LTL and FTL cashier - Lazeez Shawarma - Brampton, ON

(2018-09 - 2019-12)

• Handling cash
• Taking orders
• Making orders
• Handling customers inquires

Accounting Assistant (Co-op) - DST Transportation - Mississauga, ON

(2018-09 - 2018-12)

• Answering phone inquiries regarding accounts receivable/settlement
• Mailing out invoices, email invoices, sending copies of invoices
• Typing Highway sheets, Create invoices in Excel work sheet & QB
• Assisting drivers with documents (ensuring that drivers obtain necessary signatures on Bill of Lading)

POST GRADUATE IN INTERNATIONAL BUSINESS MANAGEMENT - INTERNATIONAL BUSINESS MANAGEMENT - LAMBTON COLLEGE (2017-09 - 2019-04)

BACHELOR OF COMMERCE - COMMERCE - D.A.V WOMEN COLLEGE (2013-05 - 2015-06)