Ann Ignatius

As a psychology student, strong communication and empathy skills have been developed to better understand and support others. Creating positive experiences, maintaining organization, and ensuring smooth operations are key priorities, with a focus on continuing to build skills while contributing to a supportive and collaborative team environment.

Service supervisor - Farmboy

(2026-05)

• Welcomed more than 50 customers daily, providing a warm, professional and efficiently directing inquiries to resolve service issues.
• Managed daily shift schedules, coordinated staff breaks, and delegated front-end tasks to ensure continuous, workflow and business readiness
• Demonstrate reliability, punctuality, and a strong willingness to learn
• Executed accurate shift-end cash balancing, processed refunds, managed secure till overrides, and maintained precise financial records.

Seasonal Sales Associate - Garage

(2024-12 - 2026-02)

• Deliver friendly and personalized customer service in a fast-paced retail environment
• Assist customers with product selection, sizing, and styling while promoting store products and promotions
• Maintain visual merchandising standards through organizing, folding, and restocking merchandise
• Operate POS system to process purchases, returns, and exchanges accurately

Receptionist - T&K Auto Services

(2024-06 - 2024-09)

• Respond to phone, email, and in-person inquiries, ensuring clear and timely communication
• Schedule appointments and maintain accurate records to support smooth daily operations
• Draft and organize correspondence and documents using MS Office
• Perform administrative tasks including filing, data entry, and managing office supplies
• Demonstrate professionalism, discretion, and problem-solving skills in a fast-paced environment

Honours in Bachelors of Science - Psychology - University of Ottawa (2022 - 2026)

Highschool Diploma - Hillcrest Highschool (2019 - 2022)