Anoop Bassi

I bring 5 years of experience in Office environment learning and Customer service.

• Proficient in Microsoft Word, Office, Excel, Windows 98/2000/XP/Vista/7/8, PowerPoint
• Perform financial adjustments and non-financial maintenance, when necessary, to ensure that customer and business expectations are met.
• Email and Customer Relationship Management (CRM) tasks to be continuously checked throughout the day and ensure client requests/concerns are addressed promptly.
• Maintain a high volume of phone inquiries with minimum supervision while displaying patience, sound judgment, and professionalism under pressure.
• Ensure minimal calls waiting and messages are picked up efficiently.
• Accurately submit/process registered and non-registered applications.
• Troubleshoot complex telecommunications products and systems using a digital multimeter, Smartphone, and PC
• Proficient in Microsoft Word, Office, Excel, Windows 98/2000/XP/Vista/7/8, PowerPoint

MY LEARNINGS IN BUSINESS MANAGEMENT

1. Identify and discuss the impact of global issues on an organization’s business opportunities by using an environmental scan*.
2. Apply principles of corporate sustainability*, corporate social responsibility, and ethics to support an organization’s business initiatives.
3. Use current concepts/systems and technologies to support an organization's business initiatives.
4. Apply basic research skills to support business decision-making.
5. Support the planning, implementation, and monitoring of projects.
6. Perform work in compliance with relevant statutes, regulations, and business practices.