Anthony Rodriguez
Cybersecurity | IT Support | Risk Management | Security Auditing
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About
Cybersecurity professional with technical training in Cybersecurity and experience in IT support, security, risk management, intelligence and counterintelligence, and cybersecurity auditing. Experienced in Level 2 IT Support at the Senate of the Dominican Republic and Level 1 IT Support within Special Programs of the Presidency. Seeking an entry-level cybersecurity opportunity, particularly in SOC Operations, Cybersecurity Analysis, Security Auditing, Risk Management, or GRC.
Highly motivated to learn, develop practical technical skills, and grow within a cybersecurity team.
Experience
Level 2 IT Support at Senate of the Dominican Republic
- Provided Level 2 technical support for users and IT-related incidents.
- Troubleshot hardware, software, operating system, and connectivity issues.
- Assisted with incident resolution and escalation of technical problems.
- Supported users in resolving technical issues affecting daily operations.
- Worked in an environment requiring confidentiality, reliability, and attention to security.
Level 1 IT Support at Special Programs of the Presidency of the Dominican Republic
- Provided first-level technical support to users.
- Diagnosed and resolved common hardware and software issues.
- Assisted users with operating systems, applications, and basic connectivity problems.
- Escalated complex incidents to higher-level technical personnel.
Education
Technical Professional Program in Cybersecurity
