April Jamieson

Dedicated and compassionate Developmental Services Worker (DSW) student with strong hands-on experience supporting children and individuals with diverse needs through field placement and in-home caregiving. Known for exceptional customer service, communication, and professionalism, developed through years of up front roles with the Canada Revenue Agency and Canadian Tire. Passionate about working with people, building positive relationships, and providing respectful, person-centered support.

Personal In Home Caregiver at Direct Funding (2023-04 – 2025-01)

• Provided personal care including bathing, dressing, mobility assistance, and feeding
• Assisted with meal preparation, housekeeping, and daily living needs
• Drove to pick up medications, groceries, and brought the person supported to appointments
• Respected dignity, confidentiality, and the persons privacy.

T3 Processing Clerk at Canada Revenue Agency (2022-03 – 2022-06)

• Demonstrated strong attention to detail, organization, and time management
• Keyed in T3 tax returns
• Maintained privacy and confidentiality
• Worked alone and with others
• Processed sensitive tax documents with accuracy

Customer Service/Cashier at Canadian Tire, Chelmsford (2020 – 2023)

• Delivered exceptional customer service in a fast paced work environment
• Built strong rapport with customers to meet their shopping needs
• Resolved concerns and complaints professionally
• Answered phones, packed orders, and handled cash, debit, credit, and cheque payments

Field Placement Experience at Levack Public School - Rainbow District School Board (2024 – Present)

• Provided 1:1 and small group support for students with behavioural, emotional, and developmental needs
• Support emotional regulation using the Zones of Regulation, Visual schedules, sensory tools, and break cards
• Assist students during transitions, lunch routines, and classroom activities
• Responded calmly to dysregulated behaviour using de-escalation strategies
• Collaborate with teachers and staff to meet individual students needs

Developmental Services Worker Diploma in Developmental Services – Cambrian College, Sudbury, ON (2026-04)

High School Diploma in Health and Sciences – Chelmsford Valley District Composite School (2023)