Aqlidus Khan

Warehouse operative - Amazon - Manchester, United Kingdom

(2023-09 - 2024-11)

Medical billing representative - Morris Speech therapy - Islamabad, Pakistan

(2020-03 - 2023-08)

Medical Biller – Key Responsibilities

• Prepared, reviewed, and submitted accurate medical claims to insurance providers.
• Verified patient insurance eligibility, benefits, and coverage prior to billing.
• Processed patient billing, payments, and account updates while maintaining accurate financial records.
• Followed up on outstanding and denied insurance claims, resolving billing discrepancies in a timely manner.
• Reviewed medical documentation to ensure accurate billing and compliance with healthcare regulations.
• Communicated with insurance companies, healthcare providers, and patients to resolve billing inquiries and payment issues.
• Maintained confidentiality of patient information in accordance with healthcare privacy standards.
• Utilized electronic medical records (EMR/EHR) and medical billing software to manage billing processes efficiently.
• Monitored accounts receivable and ensured timely reimbursement from insurance providers.
• Maintained detailed billing records and generated reports to support financial accuracy and compliance.

Retail assistant - Sainsbury

(2024-12 - 2026-04)

• Delivered friendly and efficient customer service, ensuring a positive shopping experience.
• Assisted customers with product inquiries, returns, exchanges, and general store information.
• Operated cash registers and processed cash, card, and contactless payments accurately.
• Replenished shelves and maintained product displays to ensure stock availability.
• Resolved customer complaints professionally and escalated issues when necessary.
• Maintained a clean, organized, and safe sales floor in line with company standards.
• Checked stock levels and assisted with inventory replenishment.
• Worked collaboratively with team members to achieve daily sales and customer service targets.
• Followed company policies, health and safety regulations, and loss prevention procedures.
• Supported promotional activities and ensured accurate pricing and product labeling.

BBa Hons - University of Poonch (2013-04 - 2019-04)