Arafat

Results-driven professional with health care background and hands-on experience managing operations in fast-paced healthcare environments. Currently pursuing a Master’s in Healthcare Leadership in British Columbia. Skilled in team coordination, customer service, workflow management, and problem-solving under pressure.

Proven ability to lead teams, ensure compliance with safety standards, and deliver high-quality service in high-volume settings. Adaptable, reliable, and focused on achieving organizational goals and customer satisfaction.

Clinical Assistant - Karnavati Hospital - Ahmedabad, India

(2025-01 - 2025-09)

• Coordinated daily operations in a high-volume environment, ensuring smooth workflow and efficiency
• Delivered customer-focused service by managing patient interactions and resolving concerns
• Supported team members and assisted in task delegation to maintain productivity
• Managed scheduling and handled administrative coordination under time pressure
• Maintained strict compliance with safety and operational protocols

Junior Clinical Assistant - Lokhandwala Hospital - Ahmedabad, India

(2023-10 - 2024-12)

• Worked in a fast-paced setting requiring multitasking and quick decision-making
• Assisted in managing daily operational flow and supporting team efficiency
• Communicated effectively with patients and staff to ensure smooth service delivery
• Handled administrative responsibilities including scheduling and documentation

Medical Intern - Sheth L.G. Hospital - Ahmedabad, India

(2022-09 - 2023-09)

• Operated in high-pressure environments requiring strong teamwork and leadership
• Assisted senior staff in coordinating tasks and maintaining service standards
• Managed multiple responsibilities simultaneously while ensuring accuracy and efficiency
• Supported operational processes and contributed to improved workflow

Master’s - Healthcare Leadership (In Progress) - Trinity Western University

Bachelor of Medicine, Bachelor of Surgery - Narendra Modi Medical College, Gujarat University