Arangaraj

Experienced professional with 10+ years in Business Administration advancing business operations and performance. Seeking role in Operations Management or Inventory and Logistics Management, responsible for maintaining and improving quality and efficiency.

INVENTORY AND LOGISTICS MANAGER - Eion Wireless (Pomegran)

(2021 - 2026)

• Managed distribution and logistics of Eion telecom products
• Oversaw the movement of products between offices as well as to and from customers
• Managing inventory on an ongoing basis
• Create commercial invoices and packing documentation
• Liaise with broker agency to ensure timely and accurate shipping
• Given increased responsibility based on performance

LEAD GENERATOR - Max TV Media

(2020 - 2020)

• Researched and collected source data for industry leader in interactive digital technology advancing business development, market expansion and growth initiatives

Operations Support associate - Western Union (formerly Custom House)

(2008 - 2018)

• Contributed to the successful delivery of high standard client service and administrative operations of a leading global financial services company
• Oversaw the administration of 100+ financial transactions per day to diverse business consumers from small and medium-sized enterprises to Fortune 500 companies delivering reliable and efficient payment solutions
• Initiated verification and control processes ensuring compliance with national and international regulations
• Monitored transactions ensuring service level agreements were met or exceeded improving client retention
• Processed a high-volume of cheques within strict processing timelines with high vigilance resulting in low administrative error
• Identified and escalated administrative discrepancies for immediate investigation expediting rate of resolution
• Actively liaised with Sales and Accounting and Finance departments strengthening internal communications, process management, risk control, and pre/post sales support
• Generated daily reports advancing business intelligence, performance, and continuous improvement

ORDER DESK representative - Innovative Vision Marketing

(2006 - 2008)

• Delivered high quality client service within a state of art outsourced order desk achieving competitive key performance indicators in business and consumer satisfaction
• Responded to a high-volume of inbound calls through an automated call distribution system processing up to 130 customer orders per day with high accuracy, efficiency, and tact
• Consistently utilized effective cross and upsell sales strategies boosting revenues by 30%

Business Administration Management Diploma - Seneca College, Toronto