Arnel Montemayor

Experienced Food Service Supervisor and Restaurant Manager with more than 9 years of leadership experience in quick-service restaurants across the Philippines and Canada. Proven ability to lead high-performing teams, maintain exceptional food safety standards, manage inventory and ordering systems, and deliver outstanding customer service. Strong background in restaurant operations, staff training, quality assurance, and cost control.

Seeking opportunities with Canadian employers offering long-term career growth through the Atlantic Immigration Program (AIP) or employer sponsorship.

Food Service Supervisor - A&W Canada - Canada

(2023-12 - 2025-12)

• Supervised daily restaurant operations and led front- and back-of-house staff.
• Scheduled employees and monitored labour efficiency.
• Ensured food quality and service standards were consistently met.
• Trained new employees on food safety, sanitation, and customer service.
• Resolved customer concerns professionally and promptly.
• Maintained compliance with health and safety regulations.
• Assisted management in improving operational efficiency and productivity.

Department Manager – Food & Quality - McDonald's Philippines - Philippines

(2018-09 - 2023-11)

• Managed food production, inventory control, and ordering systems.
• Led teams to achieve operational and food safety targets.
• Conducted equipment calibration and ensured preventive maintenance schedules were followed.
• Monitored FIFO practices, product labeling, stock rotation, and inventory accuracy.
• Planned weekly product orders while minimizing waste and shortages.
• Trained and coached crew members on quality, hygiene, and operational procedures.
• Coordinated with different departments to improve restaurant performance.

Service Manager - Jollibee Foods Corporation - Philippines

(2016-07 - 2018-09)

• Supervised front-of-house operations and delivered excellent customer service.

Bachelor of Science - Hotel and Restaurant Management - Jose Rizal Memorial State University (2012 - 2016)