Arsh Braich

Manhattan SCALE WMS professional with 6+ years of experience delivering warehouse management solutions within large-scale 3PL distribution environments. Proven ability in Manhattan SCALE configuration, implementation, business analysis, customer onboarding, warehouse process design, testing, training, and production support. Experienced in leading Manhattan SCALE 2016 to SCALE 2022 migration initiatives while partnering with operations, IT teams, and customers to deliver scalable supply chain solutions.

Senior Business Analyst – Manhattan SCALE WMS at NFI Industries (2020-02 – Present)

Lead end-to-end Manhattan SCALE WMS implementations including solution design, business requirements gathering, configuration, testing, deployment, and post-go-live support.

• Played a key role in the migration and conversion of Manhattan SCALE 2016 to Manhattan SCALE 2022.
• Gather business requirements from customers and operations teams and translate them into system and process solutions.
• Collaborate with IT, warehouse operations, customers, vendors, and development teams throughout project lifecycles.
• Support EDI integrations, data validation, testing, and issue resolution.
• Develop operational reports, dashboards, and KPI metrics to improve warehouse performance.
• Collaborated with operations and technical teams to configure, test, and troubleshoot automated pick tower workflows within Manhattan SCALE, supporting successful MHE integration and warehouse operations.
• Create solution documentation, SOPs, and training materials for end users.
• Support deployment, go-live activities, and post-implementation stabilization.
• Conduct root cause analysis and implement corrective actions for system.

QA Tester & Trainer– Manhattan SCALE WMS at SDR Distribution (2018-04 – 2020-02)

• Performed functional, integration, and user acceptance testing for Manhattan SCALE enhancements and warehouse implementations.
• Designed and configured Manhattan SCALE workflows supporting warehouse operations.
• Trained warehouse management teams, supervisors, and end users on system functionality and operational processes.
• Worked closely with development teams to identify, document, and resolve software defects.
• Validated reports, labels, workflows, and operational configurations prior to deployment.

Electromechanical Engineering – Sheridan College (2016)