Arshnoor singh Ghuman

Results-driven Team Lead in Loss Prevention with expertise in retail security, conflict resolution, and law enforcement coordination. Experienced in collaborating with RCMP through ORCA and Boost & Bust initiatives. Skilled in incident reporting, use of body-worn cameras, and maintaining safe environments through proactive prevention and leadership.

Team Lead – Loss Prevention - Loblaws Shoppers Drug Mart - Richmond, BC

(2023-10)

Lead loss prevention operations and support store team in maintaining safety and security

• Utilize body-worn cameras in accordance with company policy for incident documentation and evidence collection
• Monitor store operations using CCTV and floor surveillance to prevent theft and fraud
• Prepare detailed incident reports with accuracy and consistency
• Participate in RCMP-led ORCA initiatives addressing organized retail crime
• Participate in RCMP Boost & Bust operations focused on theft activity
• Apply conflict resolution and de-escalation techniques in challenging situations
• Train and guide staff on theft awareness, reporting procedures, and safety protocols

Produce Associate - Loblaws Superstore - Surrey, BC

(2022-05 - 2023-06)

• Maintained product quality and freshness standards
• Ensured department cleanliness and safety compliance
• Provided customer service and assistance
• Operated equipment safely and efficiently

Associate of Arts - General Arts - University Canada West (2022 - 2023)

High School Diploma - MGN Public School (2021)