Operations Manager - Compass Group ESS – Coffee Creek - Whitehorse, Yukon
(2026-03)
- Provide operational leadership for the site, ensuring uninterrupted service delivery, safety, and financial performance.
- Act as Operations Manager during management absences, assuming full responsibility for site operations, staffing, logistics, reporting, and client communication.
- Lead, coach, and manage culinary and support teams, setting expectations and driving accountability.
- Plan and control labor, food costs, inventory, and ordering in alignment with operational budgets.
- Ensure full compliance with Compass Quality Assurance standards, HACCP, WHMIS, and Occupational Health & Safety regulations.
- Maintain audit-ready operations while addressing issues proactively to minimize risk and service disruption.
Chef Manager - Compass Group Canada – King's University - Edmonton, AB
(2020-06 - 2025-12)
- Managed end-to-end food service operations with full accountability for staff, service quality, and financial performance.
- Recruited, trained, scheduled, and evaluated employees, handling performance issues and employee relations.
- Controlled labor and food costs through forecasting, scheduling, and waste reduction strategies.
- Served as primary client liaison, resolving operational issues and supporting long-term contract retention.
- Successfully supported internal and external audits through disciplined compliance and documentation.
Head Chef - The Bethany Group (Peace Hill Lodge)
(2018-06 - 2020-05)
- Led kitchen operations and supervised teams deliver consistent food service in a regulated care environment.
- Coordinated staffing, production planning, and inventory controls.
Cook I - Alberta Health Services – Royal Alexandra Hospital
(2013-05 - 2018-06)
- Worked within structured operational systems in a unionized healthcare environment.
- Supported large-scale production while adhering to strict safety and infection-control standards.
Sous Chef - Royal Camp Services
(2012-07 - 2013-05)
- Supervised kitchen teams in remote camp environments.
- Supported site leadership with scheduling, ordering, and operational continuity.
