Jonathan Bertin

With over 15 years of warehouse and customer service roles, growing management experience, I have developed strong knowledge in leadership, business, time management and profit increase skills in various organizations. With my experience and strong work ethics, I want to advance my career with an organization where my values can help with the growth and success of the company.

Operations Manager - JBMB Cleaning Services Inc.

(2023-09)

• Ensure employees have proper training and equipment to perform daily tasks in a safe and timely manner.
• Look after the company's finances (Income and Expense reports)
• Bookkeeping and payroll
• Meet with potential clients to obtain more business
• Oversee the daily operations of the business

Operations Manager - Ritchies Flooring Warehouse

(2020-10 - 2025-03)

• Oversee the business activity and ensure maximum productivity and efficiency is performed daily
• Perform weekly meetings with staff on team building strategies, sales techniques, product knowledge, budgets and goals.
• Meet with warehouse manager daily on warehouse performance, delivery operations and ensure policies are being followed.
• Scheduling installations and deliveries performed by the company daily.
• Meet with owners to discuss profitability, operations issues and business solutions to expand and improve revenue.
• Manage all claims within the company and find solutions for customers regarding product and installation issues to ensure satisfaction.
• Oversee store maintenance and employee performance.
• Perform yearly performance reviews with employees

Life Insurance Agent - AIL Insurance

(2019-03 - 2020-09)

• Setup appointments with clients
• Present clients with package and sell life Insurance to meet their needs

Warehouse associate - Veritiv

(2015-03 - 2019-02)

• Load and offload trucks with the use of a forklift
• Breakdown products to receive in system properly
• Pick orders according to picking sheets
• Load trucks with orders to be shipped out.

Warehouse associate - Kent Distribution Center

(2010-01 - 2015-03)

• Load and offload trucks with the use of a forklift
• Breakdown products to receive in system properly
• Pick orders according to picking sheets
• Load trucks with orders to be shipped out.