Ashley Martineau

Dedicated and compassionate Personal Support Worker with over 5 years of experience providing high-quality care to elderly and vulnerable clients in both private home and long-term care settings. Certified since 2012, with proven ability to maintain client dignity, confidentiality, and satisfaction through attentive, respectful, and professional care. Skilled in assisting with daily living activities, personal hygiene, and emotional support.

Also experienced in retail and customer service, with 3 years of front-line experience ensuring customer satisfaction, maintaining a positive environment, and handling transactions accurately. Strong interpersonal, communication, and multitasking skills, adaptable to both healthcare and customer-focused roles.

Bookkeeping / Payroll - C.L. Contracting - Sudbury, ON

(2021-01 - 2024-12)

• Managed full-cycle bookkeeping, including accounts payable and receivable
• Processed payroll accurately and on time for all staff
• Maintained financial records, reconciled accounts, and prepared reports
• Ensured compliance with tax regulations and company policies
• Supported management with budgeting and financial tracking

Personal Support Worker - Private Home Care - Sudbury, ON

(2022-01 - 2024-12)

• Assisting with wheelchairs, walkers, and other mobility aids
• Assisting with bathing, grooming, and hygiene
• Helping clients dress and undress
• Assisting with toileting and hygiene
• Helping prevent falls and injuries
• Monitoring clients' physical condition and reporting changes
• Maintaining a safe and clean environment

Personal Support Worker - Extendicare, Falconbridge - Sudbury, ON

(2020-01 - 2022-12)

• Delivered compassionate, client-centered personal care, including assistance with bathing, grooming, dressing, toileting, and hygiene, while preserving dignity and independence
• Supported safe mobility by assisting with transfers, ambulation, and repositioning to ensure client comfort and reduce risk of injury
• Prepared and assisted with meals in accordance with dietary needs, promoting proper nutrition and hydration
• Monitored clients' physical, emotional, and cognitive conditions, accurately documenting observations and reporting changes to the healthcare team
• Collaborated with interdisciplinary professionals while adhering to care plans, infection control protocols, and health and safety standards

Bartender / Waitress - Garson pub, Rhythm and Cues, Trevi - Sudbury, ON

(2016-01 - 2026-12)

• Delivered exceptional customer service by greeting guests, taking accurate orders, and ensuring a positive dining experience in a fast-paced environment
• Prepared and served beverages and food items efficiently while maintaining high standards of quality, presentation, and safety
• Managed cash, processed payments, and balanced transactions accurately at the end of each shift
• Collaborated with team members to maintain smooth operations, including coordinating with kitchen staff and supporting coworkers during peak hours
• Maintained cleanliness and organization of work areas, adhering to health and safety regulations and ensuring a welcoming atmosphere for guests

Personal Support Worker Diploma - Cambrian, Everest (2012-12)

High School Diploma - Lasalle Secondary School