Dental Assistant & Administrator
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I am a dedicated dental assistant and administrator with over 5 years in the dental industry. My passion lies in providing excellent patient care and ensuring smooth office operations. I excel in patient communication and office management, always striving to create a welcoming and efficient environment. Colleagues and patients alike appreciate my attention to detail, organizational skills, and compassionate approach to dental care.
I work as a Dental Administrator at Benton Dental Clinic. This role has equipped me with a robust skill set in managing front desk operations, verifying insurance coverage, and maintaining patient records using dental software such as Epic, Cleardent, and Dentrix. My responsibilities include greeting and welcoming patients, answering phone calls, and scheduling appointments.
Additionally, I assist with billing and payment processing, coordinate with dental staff to ensure smooth patient flow, and provide excellent customer service by addressing patient inquiries.
Prior to this, I served as a Dental Assistant at Bridgeport Family Dentistry, where I honed my skills in preparing treatment rooms, sterilizing dental instruments, and assisting dentists during procedures. My role also involved performing dental receptionist duties, ensuring a seamless integration of clinical and administrative tasks.
Post graduate diploma in Healthcare Administration and Servic Management.