Athira Baburaj

Logistics and distribution operations professional with nearly three years of progressive experience across transportation administration, pickup-and-delivery operations, warehouse fulfillment and inventory control. Experienced in auditing driver paperwork and proof-of-delivery records, correcting documentation errors before they reach drivers or customers, and maintaining daily operations and PUNA reporting. Supports dispatch teams, coordinates approvals across departments, and resolves delivery exceptions, returns and damage documentation.

Combines hands-on warehouse experience in shipping, receiving, cycle counting and order fulfillment with formal training in shipping and logistics management, offering a practical view of operations from the dock to the delivery record.

Pickup and Delivery Administrator - TForce Integrated Solutions - Mississauga, ON

(2026-04)

• Support daily pickup and delivery administration, ensuring delivery records and driver documentation are complete, accurate and processed on schedule.
• Enter manual proof-of-delivery (POD) records and perform document imaging and scanning to maintain a complete and retrievable operational file.
• Review driver paperwork for errors and omissions, correcting documentation issues before paperwork is returned to drivers.
• Update photographs and supporting documentation for damages and returns, keeping exception records defensible and audit-ready.
• Assist drivers with paperwork questions and coordinate with internal operations teams to resolve documentation discrepancies.
• Maintain accurate delivery and operational records supporting downstream billing, customer service and audit requirements.

Operations Coordinator - TForce Logistics, Banks Department - Mississauga, ON

(2025-03 - 2026-03)

• Audited drivers and reviewed driver paperwork and POD records daily, identifying incomplete, incorrect or missing documentation and driving it to resolution.
• Prepared and updated daily operations reports and PUNA reports used by operations and dispatch teams to track service performance.
• Coordinated with other departments to obtain approvals for walk-in charges, ensuring charges were authorized and documented correctly.
• Followed up with drivers to clear outstanding paperwork, reducing open documentation items carried into the next operating day.
• Supported the dispatch team with day-to-day operational and administrative requirements.
• Maintained accurate operational and audit records across the department.

Warehouse Associate, Cross-Functional Warehouse Operations - Candy Funhouse - Mississauga, ON

(2023-03 - 2024-08)

• Worked across multiple warehouse functions including picking, packing, shipping, receiving, quality control and inventory, moving between areas based on daily operational needs.
• Processed order picking, packing and quality checks to support accurate and on-time order fulfilment.
• Received incoming deliveries and stock, verifying quantities and condition against shipping documentation.
• Updated orders and shipments in warehouse and shipping software, maintaining accurate system records.
• Performed cycle counts, inventory checks and product audits, identifying and reporting stock discrepancies.
• Checked damaged, incorrect and mismatched products and documented findings for resolution.
• Arranged and organized warehouse areas to support efficient picking and shipping operations.

International Post Graduate Diploma - Shipping and Logistics Management - Open University Malaysia (2015 - 2016)

Bachelor of Commerce - St. Mary's College, Calicut University, Kerala, India (2012 - 2015)