Atin Babbar

Focused and results-driven Business Systems Analyst with 10+ years of experience delivering business analysis, process improvement, and data-driven technology solutions. Skilled in gathering business requirements, optimizing processes, and leveraging SQL, Power BI, Advanced Excel, SharePoint, and SaaS platforms to improve operational efficiency and decision-making. Proven track record of successfully leading cross-functional initiatives and business transformation projects at Yardi Systems, HCL Technologies, and S&P Global, resulting in enhanced reporting capabilities, improved process efficiencies, increased data accuracy, and higher customer satisfaction.

Experienced working in Agile and Waterfall environments with a strong focus on stakeholder collaboration, problem-solving, and continuous improvement.

Business System Analyst, Account Manager, Consulting Practices at Yardi Systems, Canada (2021-09 – Present)

• Provide implementation services, training and technical support for Yardi software solutions, ensuring successful client adoption and business outcomes.
• Diagnosing and resolving complex client issues through root-cause and data analysis, delivering clear, actionable technical recommendations.
• Configure software products, set up client environments, and develop customized solutions aligned to documented business requirements.
• Leverage strong understanding of database schemas to develop SQL queries and scripts for reporting, data validation, and remediation of data-related issues.
• Managed requirements, project tasks, issue tracking, and knowledge documentation using Jira and Confluence, improving cross-functional collaboration, project visibility, and delivery efficiency.
• Collaborated with analysts and developers for UAT for new functionalities, bugs and enhancements.
• Led the development project and served as SharePoint data management point of contact for consulting practice group, organizing reporting to improve team collaboration, traceability, and operational visibility.
• Contribute to operational-efficiency initiatives including centralized repository and Power BI productivity dashboard.

Business Process Manager (Business Analytics Department, Client: Xerox, US) at HCL Technologies, Ltd (2020-10 – 2021-09)

• Led requirements gathering with business users across supply chain, production, procurement, inventory and logistics, identifying process gaps and cost-reduction opportunities.
• Facilitated stakeholder workshops and documented business, functional, and reporting requirements to support system enhancements and process optimization initiatives.
• Customized and consolidated financial reporting in Snowflake and built interactive Power BI dashboards, improving reporting efficiency by 25%.
• Accomplished 60% project delivery by addressing inefficiencies, resolving issues, and highlighting constraints at early stages in project lifecycle.
• Utilized Jira and Confluence for requirements management, user story documentation, issue tracking, sprint collaboration, and maintaining project knowledge repositories.
• Successfully led an IVR implementation project, developing UAT scenarios and test cases, coordinating testing activities, and supporting post-production deployment and user adoption
• Lead release testing and UAT for new applications and enhancements; tracked weekly/monthly performance metrics and KPIs against SLAs.
• Used SQL queries, views, and stored procedures to structure and combine millions of rows of disparate data for business units, supporting analytics and business-intelligence needs.
• Partnered with cross-functional operations units to evaluate existing systems and implement continuous improvement initiatives.

Senior Business System Analyst, Data and Analytics at S&P Global Inc. (2007-11 – 2019-08)

Held previous roles as Research Associate I/II and Business System Analyst (2007 – 2015).

• Spearheaded rollout of multiple process improvement initiatives.
• Led end-to-end requirements analysis and process-improvement initiatives across capital markets business operations, developing and maintaining BRDs and process maps for internal and client-facing projects.
• Led $140K high-profile integration project which merged financial data and back-end tables for two major legacy organizations.
• Supported software product customization by translating client requirements into technical specifications for the development team, and led UAT testing and training documentation for new enhancements.
• Designed automated reporting tools (SQL, MS Access, Excel) for team-performance and quality insights to management, and implemented RPA to automate recurring reports which resulted in 4-5 FTE reduction.
• Conducted data collection and analysis for company/industry profiles, financials, capital-market transactions, and M&A comparables supporting downstream business decisions.

Business Analysis and Process Management (IIBA®) – Sheridan College, Canada

Master of Business Administration – Indraprastha University, India